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January 2024 by Alekh Meka
Would not recommend
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October 2023 by Ijaz Sarvana
Very professional knowledgeable and prompt.
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June 2022 by Waji Abbas
I would have given a negative rating if that existed on google reviews and here is the reason for it.My friend referred me to Greatways Tax service to file my corp tax (1120) and since this was the initial return for my corporation, I wanted an experienced, knowledgable and reliable account but it turned out these guys don't have any knowledge about corporation tax including how to file treaty based filing for any corporation. In addition the customer has to keep calling them repeatedly in order to get the things moving or to take updated about his file as they never return to customer call and the account you are dealing with will email you thing when he/she see fits his/her schedule. In my case I was kept in dark or rather in a limbo state for almost 2 weeks about whats happening with my file and finally I had to drop them and went with other account and since they wasted a lot of time, I had to file extension with IRS in order to avoid any penalties.I would never recommend them to anyone.
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April 2022 by Sam
I was referred to Greatway Tax Service Inc by a family friend. I had no issues last year (being a first time client). However, this year, when requesting a follow up to some questions I had about this year's filing, no one has called or emailed me after my attempts to follow up both via email and phone.On Saturday 04/09/2022, a nice gentleman had picked up the phone on behalf of Pramod and took my information down. He had said that Pramod would get back to me later that day to give me a call back. He did not.Today 04/12/2022 - I had emailed and called for a follow up again since I was not met with any information since Saturday. Unfortunately, I was met on the phone by a Ms. Apita? Hapita? The receptionist of this firm. She refused to spell her name out for me, and said it is "spelt how it sounds." Anyways, I had asked if anyone was able to contact me regarding my questions since I had already called and emailed since Saturday 04/09/2022. She kept repeating herself over and over, they will email, they will email. I said: "Yes, ma'am I understand but I have not received any follow up in the last 3 days. I would like to know the status of my file and if anyone could get back to me regarding my questions." She tells me: "I am not going to take your information down, they can just email you." I replied to her: "Ma'am, I would appreciate if someone could please get back to me. Per typical customer service, could you please take my information down?" She continued to refuse, and continued to speak to me condescendingly. Until toward the end of the call she says: "Fine what do you want from me." I said to her, "to please take my information down so that someone can give me a call." She says: "Ok" Then hangs up the phone.Fast forward, I give the firm another call to try and give my information since I was hung up on. The same receptionist answers and says: "I have other calls to tend to," and hangs up again.I call one more time trying to give my information. I am sent to voicemail so I give up. Only to find she has returned my call. So, I call her back, try to give her my name, and phone number, only to be met with I already have it, it's on caller ID your name is: (Insert Caller ID Name) I had to correct her and say no that is not my name. She could not be bothered. Hung up on me again.Twice in one afternoon. Hung up on twice. No follow ups since Saturday 04/09/2022, even though the website claims that they are operating on weekends as well as weekdays. I understand this is busy season. Each person's workplace has a busy season. But customer service should not be this horrid.
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February 2022 by Joshua Cherian
Pramod is an excellent accountant and the team he has put together there really make all the difference. I have had the pleasure of working with him for several years now and he's become a mentor of mine without even realizing it. He makes business possible for so many in the Indian community by managing not only taxes but bookkeeping, payroll and even business formation.
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July 2021 by saba mehreen
Its the worst place to get your taxes services. They charge for services which are not applicable. I was charged for payroll services for the whole year where they only ran them for two months. They charged all kind of fees, misguided me throughout the year and refused submit business taxes. Pramod doesn't get on the phone if you have any questions but when it comes to their payments he will call. He is very unprofessional person and argues without listening what other person has to say. I would suggest do not go to this place.
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June 2021 by Arvind Ramanathan
Greatways Tax & Pramod Zacharias do a wonderful job. I have been using their services for the past 5 years and Pramod does a great job explaining complex concepts & specific case related items diligently and has streamlined the processes. The effort is honest, accurate and fast. The office staff and the support team are excellent, responsive and work with you. Will be a customer for a long time. Thank you Pramod & Greatways team !
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February 2021 by Ajish Nair
I live in San Francisco, CA,. I have been doing business with Pramod and his company since 2007. Great service with professionalism and good customer service.
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September 2020 by Rajalingam Alagesan
Very Prompt and reasonable and professional. Exceptional service.
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March 2020 by Nat Martinez
Pramod does my S. Corporation taxes annually. He is fast, knowledgeable, efficient, and easy to reach with questions or concerns. I highly recommend Pramod and Greatway Tax.
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September 2019 by Murali Krishnan
Pramod and his team have been our trusted financial advisers for several years. thanks for the great work you do to help us.
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July 2019 by Senthil
Have been doing personal tax filings with them for past three years. Excellent support. This year i had few problems with them. I didn’t get timely response. I hope they would rectify it next year. I would still give them 5 stars for their service. Great work!!!
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June 2019 by Ramanjaneyulu Bodi
I have been associate with Pramod past 5 years every year my individual tax returns filling by Greatways Tax Service. They are providing very good customer support on time able to file my returns and getting some refund benefits, they do tax planning and good knowledge in that area. Appreciate always your support great work on time.
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June 2019 by Ishan Patel
Beware: Greatways incentivizes their patrons to leave reviews in exchange to be entered in giveaways - this likely leads to inflated ratings.
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May 2019 by Senthilrajan Raja
Have been doing personal tax filings with them for past three years. Excellent support. This year i had few problems with them. I didn't get timely response. I hope they would rectify it next year. I would still give them 5 stars for their service. Great work!!!
