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“I visited the New Lenox store on Tuesday and I need to post about the wonderful customer service I received from Abigail. She was such a breath of fresh air! Thank you for the patience, determination and positive attitude. Keep up the good work!”
7AM - 5:30PM
11912 S Spaulding School Dr, Plainfield
Battery Stores
“Why Interstate, and why this location? Interstate is huge and national. If you ever have a problem, it’s pretty easy to find an Interstate location and resolve the issue. Also, batteries die from age. Thanks to the volume they do, their batteries are always fresh. With AGMs, that’s important.
Why this location? They have great inventory, give you a fair price, and treat you well. What more could you ask?
Many years ago, I had a repair shop and sold Interstate batteries. The distributor servicing my account has changed hands and is no longer the great place it once was. This location made me feel at home – again! Thank you!”
“I know nothing about cars. I left the side door open on my 2004 Dodge Grand Caravan and ran the battery down. Easy fix for most people, but we just moved here and don't know any handy neighbors, so was left to figure it out myself. Went to the closest chain auto parts store near me and was offered a charger that had a motorcycle on the box. Associate was not sure it would work on a car, so I left and thankfully the SECOND closest auto parts store is O'Reilly and Mike helped me pick out just the right charger and took his time explaining how to use it. Great customer service!”
“I was there to rent a tool. It was a great experience. And for those that don't know, it's free. Just pay for the tool, and when you bring it back, you get your money. The guy who helped me was friendly and cool.”
“Banan gave outstanding customer service located at Oreilly auto parts 23909 W135th street, Plainfield, Ill. I needed a winter set of blades and asked for installation at 9;00 am ( i hurt my hand making Thanksgiving). I always find the correct part in-stock when I need it and help out with servicing the car. OReilly will always get my business. JTK Morrissey”
“Best price for iPhone screen fix! Easy to make appointment & then the appointment itself was shorter time than quoted (less than an hour). The workers were helpful & friendly.”
“Chavez Auto Repair replaced the engine in my Telluride after I found out warranty wasn't going to cover it. Their service and communication were top notch through the entire process. A few days after the install, my car was acting funny. As soon we called them they came and picked up my car free of charge, repaired what needed to be repaired, and delivered my car right back to my house. This was our first experience with them and we will definitely be bringing all of our vehicles here and recommending them to everyone we know!”
“I was having problems with my Samsung phone. Even though they don't help with a virus, the 2 gentlemen in the store looked through my phone and found the problem and fixed it! I so appreciate them.”
“They replaced my hybrid battery in a few hours. Same day service. 3 year guarantee. Great place, great service and great staff. I highly recommend this place if your hybrid battery is giving you problems.”
“I read the awful reviews about customer service, and honestly if I were the only working there I can't say I would be beaming with joy. I knew what I needed and Sarah was able to order for me and it got there when she said it would. Kudos to her busting her rear when I didn't see another soul working there.”
7:30AM - 9PM
2224 W Jefferson St, Joliet
Battery Stores
“Today Wednesday 1/10/24, my wife stopped by about 8:30 am. Her 2020 Terran engine light was on. Nothing against Dealership's, if she brought it in to be check out it may have been $100 or so to analyze it. The gentleman diagnosed it saying it has a gas cap issue. It has a cap less, the hose just enters the car. He look at it and the light went out about 10 minutes later My wife wanted to give him a tip, in a nice way he refused to take the money. Great Job !”
“Heater went out on my truck I got here before closing time. They still took the time to check out my truck and were able to fix it. Turns out it was just a fuse. Thanks for the good honest work.”
“Pedro tested my battery, alternator, and starter.Alternator was bad.He had one the next day at 12pm.What a pro!I recommend him to everyone.Thank you for a great experience!”
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“Associate Tim was really helpful today. Was my first time going in to find something by myself, he was kind and helpful. Even helped me sign up for rewards too, and took the time to come outside to check what my vehicle needed, I couldn't have asked for better assistance. Thank you so much Tim!!!”