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April 2024 by Jocelyn Borjas
Manager is a ghetto rude and trashy. How is she still working there? There's lots of complaints from her
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March 2024 by Hanna Zamora
I come here once or twice a week since I work down the road. They are ALWAYS so friendly to me. And the food has been very consistent! I really like this
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February 2024 by Bobbie Manning
Just got food and coffee from this wonderful DD. Ordered at the drive thru. The young lady helping us was fast, efficient and patient (there was a little confusion on our part as 3 of us were ordering ?). I went inside to use the facilities. I found the shop clean & the displays and decorations were attractive. The "facilities" were very clean. The staff were all friendly and our order was perfect! I give this DD high praise and complements. Thank you 9th St in Lockport Dunkin Donuts!!! ♥️?
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February 2024 by Eric Ray
The slowest dunkin I've ever been to.
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February 2024 by Jen Sarsfield
1st time at this Dunkin and the customer service hit it out of the park. The woman working was very personable, had a great attitude and was a ray of sunshine this afternoon. The other two gentlemen working were also very nice and because of this I will drive out of my way to come back to this Dunkin.
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January 2024 by J Kroupa
I never learn, but this time I have, how hard is it to make fresh sandwiches and fresh hashbrown, always get my items cold.. and coffee taste so nasty and old...We all knows what happens to food if you complain and return it lol...Food so bad my dog wouldn't eat it....Never again going to this dump........
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January 2024 by Ahmad Wahdan
I work cross the street instead of taking my car, I like to walk to the location it's a 2 min walk. The lobby is closed for no reason they had made a sign Drive thru Only. I walked to the drive thru 5 people looking at me but no one answer the speaker. I walk to the window to be told it's WEIRD YOU WALK TO THE DRIVE THRU, AND TO BRING MY CAR TO THE DRIVE THRU, THEY SAID I CANT ORDER BY WALKING TO THE WINDOW AND REFUSED TO SERVICE ME. Great customer service
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January 2024 by Dylan Schloemer
I come here daily. I usually come between 11-2 depending on the time I get up. The woman who makes my iced coffee does an excellent job making it. I really appreciate it and how fast it’s made too. I wish I knew her name so I could thank her personally.
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December 2023 by Matt Behling
This is a great location. Dee is always a pleasure. She and her team go above and beyond with great customer service.
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December 2023 by sherman portillo
Jessie was absolutely wonderful amazing smile and great service my order was messed up and she fixed it no problem will definitely be coming back thanks
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November 2023 by Chloe Sykora
Dee/the manager sneezed on my egg
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November 2023 by Sam H.
Very nice employees here this location is my favorite ! Everytime I place an order via the app it is always ready in a timely manner
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October 2023 by Wana Reside
Thanks super sweet to us! Great
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September 2023 by Edward G.
Everytime I place my order they charge and try to give me something I didn't order. I used to like Dunkin this place makes me never go to a Dunkin again.
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September 2023 by Charmaine Komperda
Great customer service and always very