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January 2024 by Michael Vollmer
Great selection of games and tons of other cool merch. Found the Pokemon elite trainer box my son wanted. Staff was very friendly. Definitely will be back!
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January 2024 by Lisa Wunder
They would not process my return even when I give receipt. I had a gift receipt. Very lazy customer service people. I need a different case and they wouldn't exchange it. Don't go here if you want good customer service. I'm going to call corporate next.
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November 2023 by Jon Mahoney
Super friendly staff and had what I needed. Nuff said!
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August 2023 by Melanie M.
the man that was working at the lockport store on 8-22-23 is AMAZING. I bought an Xbox console in Nov at this store. I have since moved to VA and was hopping around stores in VA trying to get it exchanged be cause it got broke. All the people in the VA GameStop stores I went to said they couldn't exchange it because I didn't buy it in VA. I called the store and asked if I should be having this much trouble with even having the warranty and he told me no and I asked if he could call the store in VA and figure out what is happening. HE DID IT, not only that he even walked the VA GameStop employee on how to do it. That man that worked on 8-22-23 need a raise because he really went out his way to help us from states away. Thanks so much for helping us out
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September 2022 by TravisBroski
Been around since I was a kid, and it's a neat Gamestop that still holds up! Staff is nice and cool, place is neat and clean, and overall a nice place to be in.
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February 2022 by su8human 935
Nice place knowledgeable staff
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January 2022 by Paul Kludac
This place is a joke. I bought my son a gift card here for Christmas and came here to pick up a game and an associate is sitting behind the counter eating McDonald's during working hours and gives me a go away gesture. He took his food to the backroom so he can eat without being bothered?It amazes me that a business can't hire employees to work a 7 hour shift. I will never be returning here or buying another item from this GameStop.
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November 2021 by Josh J20
Refused to sell me a ps4 controller they had in stock, because the associate promised it to the guy in front of me for a warranty return.The other customer was going to return later in the day.Associate was overtly friendly in gas lighting me about it.I will never be back to buy anything from here again.
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November 2021 by Jack Flanagan
The employees are very nice, and they hold great conversations.
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November 2021 by Michael Pesek
Very organized.... Masks required
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October 2021 by Lvl4Pizza
Dylan and Matt are great. They strive to give customers their full attention and make sure they leave satisfied! Much love.
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October 2021 by Tyler Good
Very epic
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June 2021 by Carly
Matthew was helpful in resolving an issue with a controller replacement and kept me informed throughout the process. Good customer service from this location.
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May 2021 by Hugo Hernandez
Pretty friendly
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April 2021 by Nick Hernandez
Very helpful and nice people to be around..I'm glad to give them my business.