“Update: Thank you so much for reading and responding to my review. I really Appreciate you talking to your staff. My boyfriend let me know he did come in yesterday and you took very good care of him. So thank you for the great customer service and holding your staff accountable!
My boyfriend and I called To see if we could stop in about selling an e-bike. We knew we were going to be close on time and they said as long as we got there before 5 it was okay. I walked To the door at 4:59pm which the clerk knew was going to happen because we told him our ETA. It was looked and everyone was ready to go. As someone who’s worked with pawn shops and in retail this is so unprofessional. Any store I’ve managed was unable to lock their door before the closing time. Even if it was a minute before closing we had to take the customer. When I knocked on the door they basically ignored me and continued closing. I wouldnt Have loaded this heavy bike into my truck and wasted the gas if the clerk would’ve been upfront and honest.”
“Absolutely the best pawn shop they give a generous loan and are really nice people to do business with, don't go anywhere else this is 100% the best place to go”
10AM - 7PM
295 S Schmidt Rd, Bolingbrook
Pawn Shops
“Eric was very pleasant from the time I walked into the store I felt welcomed and pleased to shop. Eric was very good knowledgeable and patient with me on my purchase of my firearm. He explained a lot to me and was very professional not pushy at all I was glad to make the purchase. Thanks again.”
“Pretty reasonable, quick call back , firm, very professional would definitely consider these guys
As a small business owner my self I think they handled themselves very professionally they didn’t kiss ass but they shouldn’t respect is mutually earned not given I’ve had kids running around stores with parents who let it happen and complain if they break something that they shouldn’t have to pay , some stove and product finishes can surprisingly be damaged by just a touch the oils on our hands can discolor the finish should have worded the response better though in my opinion to the comment but I understand the frustration”