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July 2024 by Cathy Doherty
We recently visited this Verizon store in Lockport to upgrade 2 of our phones, We were blown away by the exceptional service we received. From the moment we walked in, Mital greeted us warmly and took the time to understand our needs.
The entire process was smooth and efficient, we were in and out of the store in no time with our new phones set up and ready to use. Additionally,
Mital went above and beyond to make sure we were happy with our purchase. She even made sure we understood the charges to account going forward on the upgrades we selected and even found ways for us to save on services we were already signed up for!
We couldn't be happier with the service Mital provided. She truly went the extra mile to ensure that we had a positive experience. We will definitely be returning to this store for all of our future phone needs. Thank you Mitel for the exceptional service!
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July 2024 by Gina Pashos
Great customer service! My place to go
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July 2024 by Nick Lach
Excellent customer service. Really makes you feel valued as a customer
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July 2024 by Sabrina Scordo
Great customer service!! Got my Samsung S21 up and running from SIM issue. Highly recommend this store.
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July 2024 by William Centano
VERY HELPFUL AND REVIEWED OUR ACCOUNTS TO TAKE ADVANTAGE OF ALL VEROZONS SAVINGS
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July 2024 by Abhishek Ahivasi
The reps at the store were amazing!!! He took care of me and saved me a lot of money in the process. He was the first one to tell me I could get a nurses discount. I highly recommend going into the store. These guys aren’t corporate and will help you out! I got 2 new phones and they even lowered my bill!
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July 2024 by james bost
Fantastic service from Mital! Very personable and nice to talk to!
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June 2024 by Patty Ratzel
Mital provided superior customer service
Explained every step of upgrading our phone.
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June 2024 by Ray Hulina
Ive went to so many places but this is the best cell phone store ive been to. Sagar and Mital are the best
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June 2024 by John VanCleave
I ordered a new iPhone on Friday night at like 11pm and when I came in the next morning the process was smooth as could be. Jatin helped me transfer everything from my old android to iPhone and gave me some pointers for the new phone. Overall great experience thanks to Jatin, I was home with my new phone in 20 minutes.
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June 2024 by Elvira Serna
Mital is the best
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June 2024 by Lois Habel
I recently got a new phone through this store and have been there twice in the past week. (Once for a question and then to turn in my old phone) Both Mital and Sagar are exceptional! Their customer service, knowledge, and friendliness is above and beyond. If you're looking for a new phone or just have a question, this is the place to go.
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June 2024 by Mike Morris
I've been to many phone stores and usually just get the runaround, but not here. They answered all my questions, gave me my best options, and took their time to set up my phones, autopay, Disney, home internet wifi name and password. I went home plugged it in and everything was almost the same as I left off in my old phone. They didn't have to help me reset some of my passwords but they did. That's what I call and outstanding 10 out of 10 service. I will tell anyone I know about this place and to go see the people here. Than you very much.
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June 2024 by Lawrence Gorski
I recently went over to Verizon as my service provider. Mital was very helpful and patient in setting up my new phone and answering my questions. The following week I came back. The sales manager, Sagar, offered his service and was very helpful, patient, and courteous in his interactions with me. As an older person, I am grateful to have the human contact and high quality service. Larry Gorski
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June 2024 by Hailey Latham
Mital was the best person EVER highllllly recommend!!!!
