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December 2023 by TJ Schneider
Always friendly and accurate
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December 2023 by TC
Where I bank
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November 2023 by Dan Murphy
The pavement in the drive thru is probably due for a refinishing, but overall, a solid Chase. My heartfelt support for the employees affected by the recent armed robbery; no one should have to experience something so awful.
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November 2023 by Donna SANDERS
Everyone has great personality and greeter is super friendly.
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November 2023 by Matt and Ashley Morgan
I had to pay $10 for a cashiers check as a member. Took less than a minute to process…
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October 2023 by Dr. Ravikiran Barigala
Nice chase Bank at the corner of Roosevelt and Highland avenue.Staff there are very nice and helpful. Made me go back to them even though it was out of the way.They have 2 or 3 drive through ATM's which offer full service.
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October 2023 by Mariken Tan (#mommaisafighter)
Cheryl and Mustafa made my experience, the Unreasonably hospitality and empathy regarding my accounts superseded my expectations that I’ve changed branches. They are both untangible assets to Jp Morgan Chase. Ty again
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September 2023 by Larry Martin
Very nice staff!
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July 2023 by jason jacobs
Awful customer service, no help, cold representatives
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May 2023 by Chiharu Lau
I stayed in oak brook for a business trip and needed to get a money order urgently on a Sat. I didn’t bring my debt card but the staff (Kudos to Natalie and the greeter who I could not remember her name) helped me with everything I needed within 10min. Everyone was super friendly and helpful.
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May 2023 by Dominic Janusek
The older woman who was trying to help me at first wasn’t very knowledgeable on things like hooking up Venmo and cashapp, totally understandable…. What’s not cool is when she started getting frustraided and talking down to me…. Seriously why have someone working there who makes customers feel uncomfortable? She eventually stormed off (literally stomping away) without saying anything and grabbed someone else to help me. Weird place.
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April 2023 by Roman Horban
Diamond Mils was great she went above and beyond to solve all my concerns and issues in a timely manner. Thank you, for a great chase bank experience
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April 2023 by Singh Sharma
Cheryl and Alyssa and Nayali and one other girl I forgot the name are the best. Awesome customer service
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January 2023 by Ike I.
This Chase branch location was very accessible and very convenient for my needs and services, the employees were very nice and helpful, the drive through line was not too busy during the day and the overall experience was great!
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January 2023 by Mohd Saif
I have always had a good experience here at this branch but today, I met a new manager here who was very aggressive. He was being so racist. The entire staff was acting different when the manager was around. He did greet a lady in front of us in a very friendly manner. He was acting different with different customers. What he said was absolutely correct but the way he said it was racist. He was not willing to listen to what I had to say. All he cared was if he is being heard. The employees at the bank were not as friendly as they have been in the past five years. Possibly because of such a racist manager. The only thing the employee there was saying was “you can talk to the manager “. Earlier the employees were able to assist with at least some information but now they just blame it on the manager as though he is dictating them.