-
November 2023 by Manuel Carrillo
Very good service I am very happy
-
September 2023 by Fernando Navarrete
Daniel was great. Very helpful and knowledgeable.
-
September 2023 by Brandy
This Cricket store does not exist anymore. I found out yesterday when I drove all the way to the address in the pouring rain. That was normal to me. Cricket employees at the Glendale Heights, Illinois and most of all the Addison, Illinois store are rude, obnoxious, and Olga I think her name is was stinking of Alcohol and so mean I will never use Cricket again. This was going on for a month no employees have a clue how the phones work or troubleshoot a faulty phone. Zero stars!
-
September 2023 by Debra McDermott (Brandy)
This Cricket store does not exist anymore. I found out yesterday when I drove all the way to the address in the pouring rain. That was normal to me. Cricket employees at the Glendale Heights, Illinois and most of all the Addison, Illinois store are rude, obnoxious, and Olga I think her name is was stinking of Alcohol and so mean I will never use Cricket again. This was going on for a month no employees have a clue how the phones work or troubleshoot a faulty phone. Zero stars!
-
August 2023 by Jennifer Fitch
My toddler kids, husband and I showed up 30 minutes after opening and the door was locked and no one was there! No note explaining they stepped out of anything! While waiting, my husband tried to call customer service while I attempted to call the store. Store phone rang once and hung up immediately on me! Cricket needs to have TWO humans running their stores!!! Not one!!!
-
May 2022 by Timberlake Shearrill
Friendly staff fast service great customer service
-
September 2021 by Mike Bamshad
I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!
-
August 2021 by Sammie Price
What a great and speedy experience with Aaryn. Had over 500 contacts and 500 pictures transfered in a matter of seconds it seemed like. Took time to backup everything from my old phone and educated me on there features. By far the greatest experience I've had in a Cricket Store! 10/10 for Aaryn
-
August 2021 by John Meschi
Hi I want to tell you about my recent experience one of your Associates Deanna was just so
-
May 2021 by D.J. Bryant
Sarah is the best! ? Came in for a new phone but it was an issue with the number transferring. She was very patient & tried different avenues to get it resolved but I had to come back another day. Sarah remembered what I needed as soon as I walked in a few days later & I had the new phone and great service in under an hour. Cricket give her a mid year bonus! ?
-
April 2021 by Maria Rodriguez
Sarah was wonderful customer service and very helpful. She was also very patient and answered all of my questions and I recommend this location 100%!
-
April 2021 by Tammi Walker
Awesome service. I am very pleased.
-
March 2021 by Catherine Fernandez
Deneka the manager, as well as the associates Ashley and Carlos were wonderful! They helped me retrieve my contacts and answered all of my questions!
-
March 2021 by Horace Donaldson
Deneka fhe store manager gave my wife and I the best service! We came back and got a new phone and she took her time to connect all our devices and answer all our questions. I have never had such a great experience at a cell phone store. i recommend this store to all customers looking for the best service ever!
-
March 2021 by Laura Todd
Deneka the manager was very patient and very helpful helping my husband and I upgrade my device. She deserves 10 stars today, I strongly recommend this location and Deneka should be given a pension plan!