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March 2024 by No Longer In Use
horrible customer service
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March 2024 by josh valentino
stay away!
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October 2023 by TheChilean
Do not go here if u need help. Worst customer service ever. Tried to get something printed on a certificate paper they had in stock. They complained it would take 20 mins to receive. They said they closed soon so they couldn’t help without a specific file. Unbelievably disappointed.
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May 2023 by Matthew Krupinski
Assistant Manager, Pandi, was very helpful with my return, especially after I didn’t have my return in the right packaging. Thanks!
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May 2023 by Krystle
Stepped in as I had some last minute prints. Fast service, and good customer service. They advised of the up-charge up front which I appreciated. Some won’t tell you up front. Would recommend.
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April 2023 by Melissa M
I rarely ship anything from FedEx. I pay extra for UPS or USPS because of the continuous poor customer service from the guys at this FedEx. I don't take names and hope for improvement. I really don't care if they improve. I saved $15 on shipping an item this time, so I endured what I knew was coming: Either they treat me like cattle or they're just negative.
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August 2022 by Kathy Galloza
I visited this location on Saturday 8/13/22 needing assistance with my place cards. My event was 8/14/22 and I was delayed in getting them printed. I explained my situation to Sarah at this location. She was compassionate and understanding and told me we will get it done and that I did not need to panic. Customer service is so hard to come by nowadays. Sarah demonstrated compassion and understand which the world needs more of. My place cards were ready an hour before the time promised. I want to recognize Sarah for an AMAZING job taking care of me. I highly recommend this location.
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June 2022 by Omar Syed
This branch representatives are very dishonest he promises me the delivery in 3 days but it takes 8 days.
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October 2021 by Zhenchao Gan
The stuff is very friendly and very helpful!
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October 2021 by Christine Schreiner
Disappointed by my last experience there. Poor customer service. I mailed a package and I asked for one document to be printed. They were too busy to help so directed me to the print center. I spent about two minute on the computer and was charged $10 for the internet time and to print one page of regular piece of paper!!! Ridiculous. I will happily give my business to the UPS store on Roosevelt, they are always so great and fast there.
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October 2021 by timothy king
This is the worst service I have ever gotten. I won’t be coming back.
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August 2021 by Steven H.
I deliver packages to this fedex for the apparel company I work for. The spiked haired white guy is disrespectful and lazy. I'm trying to do my job and get these packages out but anytime I show up when he is there he causes a scene and doesn't want me to drop off the packages. He needs to get a new job or be fired if he doesn't want to be accepting packages at a shipping company. I've started having to plan my day around when I think his schedule is. This should never happen to a customer! Ridiculous honestly
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July 2021 by Douglas “TopHATTwaffle” Hoogland
Went here for passport renewal services. A few friends did so at other locations and had great experiences. I was basically told "we'll take your photo, but won't help you with anything else". Completely contradicting what I was told by multiple friends.
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July 2021 by Simona R
Excellent customer service ! Alex was extremely helpful with printing out programs, place cards, signs, for my wedding day. He informed me how to save on the type of paper and overall cut costs! Super grateful to have worked with him
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June 2021 by Matthew Filip
Wanted to pack things in a nonsensical way in order to charge me the absolute most possible. Avoid these clowns.
