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January 2024 by Jana Hassan
I went to this location for an exchange Tuesday night and can honestly say the two women behind the register were not only helpful, but kind, accommodating, and had great personalities. They were busy but fast paced, they took care of all the customers around, and they made a great tag team. Such wonderful staff.
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November 2023 by Doralys Murrieta
Horrible experience. Rude staff, should permanently shut this store down. They had some blazers on sale for $45 I told them I wanted so when I was paid they charged me the blazers for $85 I ask why if the tag was $45 so they started saying that was a tag for a day before and the sale was over but they forgot to remove the tag and I told them It wasn’t my fault. I talk to the manager and the same she had a really bad attitude same as rest of the staff. Never going back
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April 2023 by alexis sharko
Like the store but not the prices
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December 2022 by D Sbragia
My go to for Adidas shoes for my boys. Great customer service!
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November 2022 by Saba Adnan
I bought 2 pair of shoes from finish line, for someone reason not like it . I want back to store to return them but store manager said you take store credit we can not give you money back ,, plus such a rude attitude they talk without respect ????
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November 2022 by B Hiner
Just left. Horrible experience. Rude staff, should permanently shut this store down. Nike should pull products from this location. When you feel like the service is better online with no workers than on a physical store, there is an issue. No wonder brick and mortar stores are closing.
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November 2022 by Berenice T.
I saw some of the reviews on here and have to agree. However, it wasn't until recently that they changed store Manager that I felt this way. I went to return an item and the young Hispanic girl with black hair made a comment to her coworker about me which I didn't appreciate. She thought I didn't hear since she tried to change her face as soon as I got closer. Then when I was inputting my card information, the register asks to rate the employee which I tend to skip. She wanted me to press 9 so I could give her a high rating! Apparently she thought I couldn't read the screen. I also noticed on a separate occasion that this same person was just walking around doing nothing while a customer waited on the cashier who was attending me for some shoes. Customer service is really lacking at this location for sure.
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August 2022 by Erica Villa
I purchased a pair of Nike women's shoes on 08/12/22 I went back to the store on 08/15/22 and was told I could not return the shoes because they had been worn and they were damaged. I had not worn these shoes, I got to try on one shoe during my visit at the store, and when I purchased the shoes I was wearing a pair of socks I borrowed from my mother that are very thin socks. The socks I normally wear are cotton and thicker. I had to borrow socks because I had been staying at my mothers home to stay separated from my husband because he was positive for COVID 08/04/22. I did not go anywhere with the new shoes, when I tried putting them on back at home I could not get the shoes on. I chose to return them because I can not keep wearing thin socks. Melanie, supposedly a manager at the store, did not want to return my shoes. She said they were worn and damaged because the sole of the inside of the shoe comes up. I was unaware that even came up. When I checked their display shoes those soles also came up. I tried explaining that to her and she was very rude and would not do anything to fix the issue. She told me I had to call customer service if I had an issue and maybe they would refund me but she could not refund only exchange. I called while I was in the store, and was not able to resolve the issue. Melanie's coworker looked at the shoes and did not think they had been worn, she also stated the fact I had just bought them 2 days prior. Melanie should not be working in customer service. I will also be filing a complaint with Finish Line corporate office.
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July 2022 by Jonathan
Good selection of shoes and great prices
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April 2022 by Dana Sbragia
My go to for Adidas shoes for my boys. Great customer service!
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April 2022 by MR. Marcus
Good selection to choose from. Service was slow and it was hot in there
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December 2021 by Aida Alfonso
Love the variety many styles too choose as now they offer great deals also they got cool styles on sale but for those ones is a limited sizes
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November 2021 by Efrain Villa
Terrible poor customer service. i went a couple days ago and associates there are so rude never again, they have no type of retail service and very rude its not the first time its happend they don't help out and or cooperate with customers lots of customers witnessed... just leave it at that
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September 2021 by Aaron Morris
Workers here are not very helpful, more just hanging out waiting for someone to bother them.
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September 2021 by Miranda Summers
Great adult things but not many kids shoes.
