-
December 2023 by Rose M.
I generally like Jewel and go frequently to the one in Lombard IL. Prices are higher but they have everything I want. However yesterday the deli was understaffed and the two elderly ladies there were slow indifferent. I finally left.
-
July 2023 by Jessica W.
In the past 4 months I have been here at least three times a month. All but one time I had to bag my own groceries. Every single time I have to get something from the deli the employees are always very unpleasant. There is one guy that works produce that is always very nice and helpful.
-
March 2023 by Danny R.
Lie about hours and do not fulfill their stated obligations. If they say they close at 12, and I go out of my way to go to this location on my way home from a long day's work, I should not find the doors locked at 11:52 (especially since I needed all of two items). Disappointing anti customer behavior, and I will stick to different locations or a different chain from now on. I am open to a response from this location if I've misunderstood something.
-
December 2022 by Angie S.
So I typically try not to give bad reviews to businesses if I have a bad experience I just don't return but in this case this review is about my son. My son works at this jewel in Lombard on main and Roosevelt. He's a teenager this is his first job. He's been there since the summer. He has continuously complained about the manager Mark and how he treats him and the other teenagers by yelling at them and loud talking them on the floor. Well last night was no different Mark yelled at my son over a customer complaining he was on the phone (what teenager isn't) until my son had enough of the treatment and stood up for himself and told Mark to not disrespect him anymore. Nonetheless my son showed up for his shift at 9a this morning as scheduled but I came in to get a few things. While I was in the line with a female cashier Lauren and Linda were standing in the bagging area of the line discussing my son and the incident that happened with Mark the night before. I listened to their conversation as I was checking out and they were saying how he shouldn't be there but someone called in they were short staff and since he's there they will use him and let him go at the end of his shift. REALLY wow where is the professionalism? After I checked out I interrupted their conversation to let them know they were discussing my son and it was disrespectful to hear they would use him and then let him go (hmm aren't there child labor laws against this?) Lauren proceeded to continue to disrespect my son and me instead of leaving it alone like Linda had done. I told them both he was leaving they were not going to use him and belittle him any longer! I'm weighing my options on how proceed as this definitely needs to be addressed!
-
December 2022 by Jamie Kimbro
Very nice
-
July 2022 by Laura Matthews
A Wonderful employee, named Lynn, went beyond her job in kindness to help my elderly mom, who wasn't feeling well during her shopping time. Lynn found a place for my mom to sit down, asked if she could call someone, brought mom's cart to a checkout, bagged her groceries, got the payment from Mom, and helped her to her car!!!!! Now that is not only Service, but Kindness!!! Thankyou Lynn for helping my mom???
-
July 2022 by Maria Laffite
My favorite place ?❤️?
-
July 2022 by Rob Z.
Creepy guy working in the liquor department, heard him talking about woman he seen walking around store. Why don't you talk to them snowflake and stop being a l**** weirdo. Strange birds working at this storeThere was a elderly lady doing a tasting of alcohol think it said Ideal on the table first weekend July in the department and was rude made shopping experience bad
-
June 2022 by Nicole P.
Update: I thought I would give this place another try over 1 year later. I can confirm they still have not hired a PROFESSIONAL cake decorator. At the very least, someone who can write appropriately on a cake. Again, this is embarrassing to have to bring this cake to a work party. No effort in the "balloon" ribbons and the writing is a joke. No one should order a cake from here unless you are ok with this quality.
-
March 2022 by Jimmiejoe C.
Linda Saturday morning was awesome. She was the only one checking out customers with a insane line. I was a little annoyed but it went really fast. When it was my turn she didn't seemed to be bother by the overwhelming work and had a positive attitude. I will be back Saturday mornings if she is there Consistently.
-
February 2022 by Lisa T.
I decided to come here yesterday to have some groceries. I went first to the selection of cereals. I love cereals and every morning I eat one bowl of cereals. I also bought a milk and chocolate drinks that I can pour to cereals. Then I went to the selection of cookies and I bought different cookies. Then I went to the selection of chocolates. I bought a chocolate a lot since my Tupperware of chocolate was already empty. Next I went to the selection of chips and snacks. I'm sad that their Dorito was already sold. So I bought other cookies. Lastly I went to the selection of fruits where I bought my favorites fruits called banana. Aside from that I also bought grapes, apple, strawberry, pears and pineapple. I'm satisfied to the food that I bought. I went straight to the counter and paid it.
-
December 2021 by Michael W.
Ya know I wasn't gonna waste my time writing this but now it's happened several times and I need to vent. Now I'm not sure if it's the way I look, my boisterous (yet never out of line or screaming) children or the fact that I'm usually using my link card there but more than 4 times now (only been there maybe 10 times total) in the past 16mos I've lived here I have been treated rudely by the cashiers. Twice with the same white haired older woman. If you want to be rude to people go work at Ed Debevics or somewhere. If you are management and you tolerate rudeness to customers by your employees then forget it. I'll make the extra 3min drive to Petes where people are nice and selection is better.
-
July 2021 by Diana Bingham Gorski
I just want to say I've been using the drive up and go for groceries. I've always had a good experience with this. today was there was a long waiting time. However, the young man I believe his name is Tom was very apologetic. he came to my car and the car next to me after he had brought out somebody else's order and apologized stating he was the only one doing it at that time. He then apologized again for the wait when he brought my groceries. Wanted to give him kudos for working so hard and being so polite. I just picked a busy time to pick up.
-
April 2020 by Todd Eggert
jewel osco in lombard is the worst food store ever messy shelves i couldn't even find the item that i was looking for they had a very poor section of food the staff there were very not helpful at all the mangers are very rude and nasty they have no clue whats going on the store manger brent logerquist is the most clueless idiot he didnt know anything he is a very poor store manger and the mangers at the front desk are pretty stupid too they had no clue what was going on thier names are mark patty kendall cashiers and other workers there are rude and annoying i also saw so mice in the front lobby i was so gross out i never shopping in that god awful store i rather shop at different jewel or Morainos
