-
April 2024 by Raymond Clark
Good for shopping
-
March 2024 by Bill Facchini
The produce was fresh. There were employees out on the floor that were helpful in finding items that I seldom purchase. There were several cashiers working and a small line in the self checkout lines.
-
March 2024 by Thomas Baker
I hate Jewel ! Sosososososo.....guess
-
March 2024 by D M
7 out of 10 people that work here are mentally unstable or mentally challenged. Rude staff always on top of that. Nobody is friendly at the customer service desk. Young girl with glasses during the day has literally never once smiled at me and asked me “how are you today?” Other people at night are rude- including Nick the Ogor. Joseph is the only nice kid working at the desk. The lady standing by the DIY checkouts tonight with the foreign accent was staring at me while buying a single bottle of whiskey. It was eyeballs all over me like I was about to steal something……. I looked at her and asked her if she was new. She said “maybe yes, maybe no, why is there problem?!” I said no , there’s no problem I always come in at this time and I have never seen you and I’m just being friendly making a conversation. She then said “it’s ok if no problem it’s not your business if I’m new…….” I looked at her and called her a weirdo because that’s a weird thing to say to someone who is always here 3-5 times a week and doesn’t recognize you. Then Nick wouldn’t give me a money order because - well I couldn’t make out his reasons because he doesn’t have any communication skills. I always come in late for a money order at this time and it was NEVER a problem in the past. Now it is because it’s after 11 and you’re open until 12. Thanks for the wasted trip. I’ve had numerous small issues in this store for a long time. I don’t know why I suffer through shopping here.
-
March 2024 by Aka
Expired perishable in cooler.
-
November 2023 by Juliana Dryden
I want to give Amy H a shoutout and huge thank you. She was very helpful and kind for a minor issue I had. Good customer service like hers is hard to find!
-
November 2023 by Lov Leigh
This is the worst Jewel in my area, the closest to my house but I still try and avoid it. Mainly because the workers are so rude. I’ve had bad interactions with the deli counter staff, the cart pushers and the cashiers. The carts are broken most of the time and the safety straps for toddlers are missing on most of the carts. Management does not care and will do nothing when told about problems. Avoid this one and go to literally any of the other dozen grocery stores in the area.
-
September 2023 by Collin Oshea
I saw an employee take a dump, not wash his hands, and then continued to touch everyone's food right after. Told the manager, he was a real short and stubby guy, I didn't catch his name, but he didn't seem to care at all. Disgusting!!
-
August 2023 by Michelle Bannon
The staff at Jewel is always helpful and friendly. Love the cashiers and baggers, especially Kris, as they are so thoughtful and patient.
-
August 2023 by S Salenaz
I didn’t get his name but the one cart worker should be fired. He’s a middle aged white man, near blading. He was so aggressive and rude towards me. Once walking in the store he made rude remark as I was getting my cart and rudely said “Don’t you be knocking things over now”. He glared at me and aggressively pushed the carts inside and murmured under his breath when I glared at him back, confused. He should be lucky I didn’t let my anger get the best of me that day. Jewel Osco employees work like they hate their job and their customers. Don’t work customer service if you hate serving customers.
-
July 2023 by Jessica W.
In the past 4 months I have been here at least three times a month. All but one time I had to bag my own groceries. Every single time I have to get something from the deli the employees are always very unpleasant. There is one guy that works produce that is always very nice and helpful.
-
June 2023 by Sara Vaughn
Emily in the floral department is an artist!! She created this beautiful carnation arrangement from my rough offsite description. It completely exceeded my expectations! The flowers she chose are so fresh and sweet smelling! Will definitely purchase more flowers from Lombard jewel in the future! Thanks Em!
-
June 2023 by Kristin Al-Ghoul
Generally an ok store, especially if you look for deals. But if you are doing self-checkout don't expect much help. The person there rarely knows the answer to my questions, and was very abrupt towards me - bordering on rude.
-
June 2023 by Ernesto Rivera Sr
This is one for great store around Chicago area. Great service nice employees with good attitude for service us. Great jobs everyone. 5 start!!
-
June 2023 by Elizabeth
Lady who supervises the self checkout at night should be in a different line of work. One where she doesn't have to deal w the public. Side note, produce guy is very helpful