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December 2022 by Des Tin
Beautiful store. I love it
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August 2022 by San Kitt
I am in love with my dress. The staff was very helpful. I will be returning.
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July 2022 by Lourdes Becerra
They won’t take accept cash as a payment.
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February 2022 by Steph
I had a really bad experience here. One of the workers some 50 year old women with glasses with short blonde hair tried insulting me for my size almost insinuating that I was too big to be looking for clothes in the petite section. For the record I am 5 ft and a size 6. So my size is a size 6 petite. The lady said "FYI your in the petite section" with a very unpleasant attitude. It's no one's business to be commenting on anyone's size and that's a very quick way to get customers running in the opposite direction of that store. Very unpleasant experience will not be returning.
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February 2022 by Linda Bothen
Friendly staff. Lots of sales going on on the store. Beautiful clothing.
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January 2021 by Robin Kwasniewski
Beautiful store!
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December 2020 by Katie Hansen
The ladies in there were very sweet & helpful
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February 2020 by Amy M.
The store is always in good shape, everyone helps me when I need it, and they can order online for you if they don't have the size there. Love the clothes here, I'll be back :)
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June 2019 by Marylu Mulki de Marco
Very bad customer service, unfortunate situation I have spent in that place by one of the employees.
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May 2019 by Cristina Diaz
I went in today with a friend, we went in looking to buy something for both our mothers. One of the employees asked me if I needed help finding something in particular, and I nicely responded “no thank you, I’m just looking around for now”. She shuts blankly stared at me and I felt awkward. I walked away because that long stare and pause was making me feel uncomfortable as well. I walked towards my friend right afterwards and saw from afar that the employee kept her eye on us as if we were going to do something. It was honestly the worst experience ever. We were being followed/watched te whole time there. They need to hire better employees at this location, my friend and i felt completely disrespected.
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April 2019 by Selene Diaz
Felt very uncomfortable with one of the employees with her just following us and staring at everything we were doing as if we were doing something wrong!!! You can tell the staff is judgy!!
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March 2019 by Joanna Lagedrost
I was not even in the store; just doing some window shopping with my PUBLIC ACCESS CERTIFIED service dog, when a sales associate (one with whom I have unfortunately transacted before) approached us from behind and basically shoved a mini hot dog into my dog's mouth. Of course, asking if the dog could have a treat or even if it would be okay to interact with the dog was so completely out of the question for this person. I emphatically yelled "no" repeatedly and was visibly upset. Upon seeing that this was perhaps not the best course of action, the sales associate slinked back through the doors of Loft, without offering so much as an apology. I continued rolling onward outraged and humiliated. Never again will I shop at Loft, as employees are clearly not trained to respectfully interact with mobility impaired adults and their service dogs.
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January 2019 by Elizabeth Krecisz
I had some Christmas gifts to return. Staff was very friendly and made the returns quick and easy. Put the credit on a gift card and I got more out of it than I returned, thanks to the after Christmas sales! I had never shopped at LOFT before, but I might be back now.
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October 2018 by Tammy Lawson
Didnt get the same respect others received when in the store, guess I shouldn't shop in my casual cloths on my day off. Their loss as I put all my stuff down and walked out.
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October 2018 by Duggie F
My girl loves the store! She comes here every time we go to the mall, and spend loads of money