Public Storage in Lombard offers a convenient and well-maintained storage solution. Reserving a unit is free and easy, with an online eRental option to skip the counter. Customers praise the facility's cleanliness and the friendly, helpful staff, particularly Diane, who provides outstanding customer service. The recently painted building looks great. While the phone customer service experience was mixed, the in-person interactions were consistently positive. Overall, this Public Storage location is a reliable choice for storage needs in the local community.
Happy with my new unit. There is a Kiosk which Lucy helped me to use it. Property is quiet and clean. Lucy was very helpful and assisted me with all my needs.
August 2024
Diane is super-fantastic! This was my first time ever using a storage unit and she made my experience OUTSTANDING! She's professional, thorough, kind and a natural at customer service. That ability can't be taught!
August 2024
I had some questions regarding unit space and prices and other odds and ends and Salina answered everything and was so patient and assisted me with anything I needed
