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March 2024 by ieda brunello
I really appreciate you reaching out to me and providing an excellent service and professionalism and attention to detail and customer needs. Thank you Bethany ?
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December 2023 by Maria Franco
The property manager Diane was amazing to work with. She is welcoming, friendly and willing to go above and beyond to resolve any concerns and make sure your experience is positive. Highly recommend this location.
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December 2023 by Diana Hernandez
If I could give this place ZERO stars I would. Somehow someone mistaked my storage unit and BROKE open my unit and then they had to replace the lock and give me new keys. I was told I was able to pick up the new keys when I could. I go to go pick them up months later because I thought , they wouldn’t lose those keys but they did!!! Then I was told no one can open the unit Monday , I went in Friday. When I needed my things! I pay almost $100 a month to not be able to access MY THINGS when I want ! And when in the first I had no fault!? This is ridiculous. And I still had to call a locksmith myself!!
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October 2023 by Lisa Wortman
If I could give this location no stars I would. I know how storage auctions work but this place is roach/bug infested and gross! They don’t take care of this place. It’s a kiosk only and the managers are real “winners” when I say this because they are rude and won’t do anything about the issue, it took them over two weeks to call us back stating to us we won’t get a refund do to their lack of communication and telling us they were going to exterminate the unit which we know they didn’t! If you want to store your stuff here do yourself a favor and stay away from public storages in Lombard!
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August 2023 by Alizah Hussain
Great customer service provided by Jace! He helped us through the whole processes of moving our stuff into the storage unit and helped us pick the right size and price! Will recommend this location to anyone looking to rent out a space for their personal belongings for safe keep!
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June 2023 by Donna Romero
Great location and good value for the unit. Diane is great to work with and talk to, she is knowledgeable, helpful and efficient at getting you set up for renting space here!
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April 2023 by Don Koteles
Been a great experience so far. Everyone has been very nice.
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April 2023 by Kim Kolberg
Diane has been extremely helpful and a pleasure to work with making this stressful time a little bit smoother! Highly recommend using this storage location!
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December 2022 by ASPEN MFG
Great service Diane is great and very helpful. Made everything so easy. Thank you!!!!
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October 2022 by Matt Pusateri
Diane was tremendous help in acquiring multiple storage spaces. I highly recommend!
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October 2022 by Rocio Dorado
We love the customer service, the location, how easy it is to get to our space, the app to open the gate with our phone without getting out of the car. The prices are reasonable.
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August 2022 by Sam T. Junkyard Dog
Raised my rent $35 in 1 shot, after only being there 4 month's, not gradually like $10 every few months like other storage places. Will be moving all my stuff south a.s.a.p. where price's are reasonable. Goodbye money grubbers!!
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July 2022 by Chris Barbaccia
A few years ago I had made a post about this place and gave them five stars then about 4 years ago I went on vacation and when I came back my $5,000 plus bike was stolen I feel it was an inside job because the lock was picked because the lock was still on the unit but the lock was picked and it wasn't fully closed back up and anybody who has those Puck locks no you can't pull the key out until it's set in lock position I would not rent from this place. Do not run from them because I had insurance and it didn't cover it because I was late a few days I said wait a minute I just paid my rent oh yeah but you were a couple days late and when you noticed it you were late yes I can't notice it if I can't get into the place until I pay and I paid so you let me in and that's when I noticed so again I believe it's an inside job do not rent from that place
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April 2022 by Angela Olson
The only issue I have with this storage place is a lot of time there bathroom is locked, I really feel like when they open they should open their bathroom as well in case anyone who comes in to take care of their storage can go to the bathroom otherwise you're forced to go hide somewhere in the bushes or trees and pee like you're camping!
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April 2022 by Ray B.
It's fine, climate-controlled. I kave left K-9 here, it is cheaper than boarding. Plus I have been sued three time for K9, who quick-reased musszled. I never lost though. I would.put a.loveseat here and sleep.here, what else can I say?