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November 2023 by Google user
Megan was amazing. She really helped this 50 year old lady out. She was very professional, helpful, and just plain sweet.\\nI recommend this public storage. They are clean and have big storage space.\\n\\nBut Megan made the experience so easy...Corprate, she is 1 of the best customer service people I have worked with..\\n\\nThank you Megan...
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October 2023 by Pamela T.
Easy contracting and move in process.Site manager was very helpful in finding us a dolly.
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September 2023 by Scott Wilcer
Barb was extremely helpful in getting me the correct discount rate and showing the units, she did a top notch job. The website provided bait and switch information, advertising one price then changing it as you got into the sign up process. The customer service people were completely useless and could answer none of my questions. My advice is to go to the actual location and talk to the staff, they know what they are doing
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September 2023 by DeVon Sykes
This place is amazing!!!! I call it “A Luxury public storage!” ? And Kelly was just as amazing and super helpful she made my not so great experience of moving from my apartment complex that caught fire just a bit better…… Glad I came across this facility!
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September 2023 by corina klowatyj
I just rented a unit today the place was clean and organized. Kim the property manager was very helpful. Kelly the main property is always friendly and helpful
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September 2023 by Angel Thomas
This place is so clean and well put together. I highly recommend this storage facility for your belongings. I want to give a huge shoutout to Jace, the employee that assisted me with my needs.
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September 2023 by Pearl Saenz-Boardwine
Jace was so pleasant and answers the questions I had regarding renting a storage space, especially since it’s the first time ever renting a storage place. Thank you so much!
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August 2023 by Ruturaj Rachkar
Helpful people. A nice place to store your things under security.
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June 2023 by Katherine Ciecko
WORST facility I've ever experienced!!! DO NOT RENT HERE!!!We rented the locker as we were moving overseas for three years. First, they doubled the rent a few months after moving in, without even notifying us first, and with no mention in the contract - and we were already overseas!Second, they locked us away from all our belongings, and would not help us! On visiting back home for our wedding, we came one evening around 6pm to deal with our whole locker. We had everything spread out in the hallway, pulling out items for our wedding in a few days, plus items to take with us overseas. After a couple hours, my partner went downstairs to make a phone call (since there is NO cell phone service or wifi in the entire building ?) and never came back. Worried he'd forgotten his keys or the code to get back in, I went down after him. He said, "Now, we're both stuck. I couldn't warn you, since there's no service." It was 9:30pm, and they LOCK the elevators at 9pm, to only go down, not up, with NO SIGNS OR WARNING ANYWHERE, ON THE WALLS OR EVEN IN THE CONTRACT, even if you're still working inside and hauling stuff down to your car!!! So, all of our most valuable belongings were spread out everywhere upstairs, with our locker open, and all the things we needed for our wedding!!! We called customer service, but they would not help us - would not access the code box to let us up one time. We had to drive back to where we were staying (over an hour away), sleep 4 hours, and drive back to be there at 6am to clean up our stuff and keep it from being stolen. Ridiculous!!! How is that safe???!!!Third, they have almost NO CARTS. I've been waiting over half an hour right now for a cart, and everyone is standing around complaining. Conveniently, there is no staff to be found.Fourth, the door access code box works poorly.I hate this place. Don't ever rent here.
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June 2023 by Bobby Guerrero
Angie one of the managers there was awesome, answered all my questions and put my mind at ease, helped me download the public storage app !
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June 2023 by Mark S.
I just moved into a unit and the racist receptionist makes it their duty to come out and watch me load and unload my unit. I'll be taking my business elsewhere and you should too.
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May 2023 by Kamyboy E
Very happy with all the help I got from Vanessa . She explained everything and made the whole moving much easier.Thank you girl
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May 2023 by Ilka Khader
I was referred to this location by a family member who was very satisfied with the help provided by Vanessa. I went she walk me through the facilities (extremely clean by the way), she even assisted with the Public Storage App and went into detail on how to use it. Keep up the great work!!
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May 2023 by Dessire Dominguez
I had a great experience from the moment I called to inquire about pricing to the walk through. Vanessa was very knowledgeable and extremely helpful. She made sure to go above a beyond to accommodate my needs. Highly recommend!
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May 2023 by Antony Delgado
I recently rented a unit and was so amazed on the customer service here . Vanessa was so helpful on showing me around the property, using my code and how to access the Public storage app. Such a clean facility too.