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January 2024 by Melody Davis
This site is very unprofessional went in at 1:30 for a drug screening had to wait for a hr to be seen to find out they no longer are doing drug screenings
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January 2024 by Imran Roshna
Rude towards patients and way too long waiting time.
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November 2023 by Fabian Ignacio
Staff was fine. I went in for a blood draw, urinalysis and b/p with weight check. I entered the draw room on-time or before my appointment.
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November 2023 by Imtiaz Hossain
It’s difficult to know how much workload is involved for each patient in line. But giving a 2 hour long wait list delay when there are only 3 people ahead of you, that is scratching a new level of incompetence. If the place is short staffed because there aren’t enough customers, then that should be looked at…..hopefully. Also the first appointment time shown was 150 pm and later it changed to 1145 am…..so again it’s confusing.
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September 2023 by Thalina Garcia
Horrible service! my mom had an appointment schedule at 9:10 and was 10:00 am and my mom was still not being helped, orders had been faxed but their fax never works! my mom walked out instead .. I wouldn't give any stars at all
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August 2023 by Brooke S.
My experience today was beyond amazing. I have never had a good blood draw experience until today. Gail was amazing, distracted me and helped calm me down. Would highly recommend!!
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August 2023 by Arturo Blake
Don't ever go to this place unless you want to be treated like a piece of garbage by the same women who is mentioned in multiple reviews. It most be a franchise location that she owns, because there's no way she can still have a job with all these documented cases and how she treats patience. Its sad to know she chooses to treat people with this disrespect and gets away with it. Respect is earned and that's why I'm singling her out.
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June 2023 by Matti Ice
I’d give 0 stars if possible. No one helps you check in for your “appointment” even when you have an appointment. The short African American woman with blonde hair thinks she owns the place. She has a very rude demeanor so if you want to be treated poorly. Come here :)
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June 2023 by veronica marquez
Terrible customer service! Avoid this location! African American staff not friendly at all. Dealt w/ two ladies they each had rude attitudes. Not helpful at all. I was not seen at this location due to short staff.
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June 2023 by Steven J.
what is the point of having a number when no one ever answers! clear out your dam voicemail do your job!
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May 2023 by Maria Grycel
I wish I could give that place a 0 stars. People working there are just super lazy. I came to that place at 3:30 ( they close at 4) which gives 30 min before closing, 2 working people and I have been told that thry are to busy to do a simple blood work. First they were telling that they have other appointments but when no one showed they changed their minds and said that they have to finish paperwork. 2 working people and absolutely no patients, telling 30 min before closing that they are too busy. Something is obviously wrong with this place.
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May 2023 by Fary Malik
They need to fire this black women receptionist. She refused to take me back for bloodwork even after i was already there waiting for 30min n they still had 30min remaining for close. N she comes out n yell that myself and coworker is alone atm and we can't take you i was like i have been waiting here for half hour n you're telling me now that you can't work anymore. N she goes like pickup this page n scan and make a appointment n come tomorrow. N all that by yelling literally, she never talks she yells like if i was the slave or something! Please look at the other comments for her as well
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May 2023 by Madison K.
This is a convenient Quest location with ample parking and the entry easy access from the handicapped spaces. They were smooth with the blood draw. They took us immediately and they were well organized. We had not entered insurance information (and we live out of state) but they had it already from the labs. I don't understand the bad reviews-- I'm switching my parents to this location!! David is usually ready to show you his core curmudgeon, but this staff kept him smiling.
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April 2023 by kimberly Peace
I made an appointment for lab work for 3:30. I made it maybe 10 minutes late for my appointment, which I do acknowledge. My issue was that I got there 3:45 and I was told that I couldn't get my do my labs. They close at 4pm and they take walk-ins. There's no way I shouldn't have been refused service. If they stop taking lab requests at 3:45 it should be posted somewhere
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April 2023 by John Doe
The staff was extremely rude especially the African American woman. I really could not believe that people would be that unprofessional. It was surprisingly even worse than DMV workers. I would certainly avoid going here.
