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April 2025 by Fidel Gonzales
Always had a great experience with them. Been a customer when they had a shop next to new location and still are. Great bunch of tech. Fidel Gonzales
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April 2025 by Patricia Alcorn
My PC wouldn't turn on, and Dorothy diagnosed the problem and got it back up and running happily. She also answered various questions I had about computers. Great service.
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April 2025 by Joseph Gronkiewicz
They are very professional here. The prices are very reasonable and I actually love this place because they sell you what you want, not what they push on you. Will definitely go back and do business in the future!
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March 2025 by Veronica Frankowski
Ahmed Elsheshtawy, manager of Sphinx Computers, is the nicest and most patient man with his customers. He knows his stuff about electronic items. Went to see him today for a very simple problem with my iPad. He did not make me feel stupid. It was a matter of hitting the right buttons. He did not charge anything for his time. We have no one to go to for simple to hard problems for our electronics. We're seniors with little knowledge of electronics. He is like a son we can go to. We recommend Sphinx 200% plus more.
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October 2024 by Manny du Mont
Such an amazing place with real knowledgeable people! I’ve been getting my Dell laptop computer repaired for 6 years; it’s never run faster! Dorothy and Ahmed are now repairing my laptop because I spilled a glass of milk in it!! Dorothy is awesome! She has helped me way beyond expectations. They get 10 stars! Thank you. I will keep you updated on the milk disaster!
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August 2024 by Rob Moser
Had an issue with my computer and brought it in. They fixed it in a day. They are super friendly, knowledgeable and very reasonable repair cost. Highly recommend and will use for any future computer needs.
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August 2024 by kathryn bach
I was blown away by the speed in which my situation was resolved!! They work really hard here and total experts at what they do. And I never leave reviews!! ?It was that good.
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June 2024 by Rahim Assobhi
he's a professional fixer that I know he's the best
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June 2024 by naima Ben
This store is my go to for my family’s computer needs. Service was friendly, timely and professional. Ahmed fixed my kids gaming computer when it froze and stopped working, also helped me figure out the reason my computer was slow and acting out and saved my family a small fortune. We will definitely be back for all our computer needs in the future.
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June 2024 by Sheikh Fahmy
Excellent treatment,
punctual appointments,
high quality.
It's really a wonderful experience.
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June 2024 by Aisha
If you have a gaming computer that you built yourself, i dont recommend taking it to any regular computer repair place like this. They will not be familiar with stress testing for games or all the ways things can go wrong during the computer building process or what settings/etc. games need to function. I described how i wanted him to do stress testing for games and that he should swap parts out to see what makes a difference, which is the main reason i even brought it to a computer place, since as a first time computer builder i didnt have spare parts. He did a stress test, but i imagine it was for normal activity since he didnt learn anything from it, but games are much much more demanding than that and need other kinds of tests.
He ultimately did not even recreate the situation where my computer shuts down, which i confirmed through event viewer, so he could not have seen for himself what went wrong. He ends up updating a random driver, thinking that would be enough, and sent it back to me, but it wasnt. To be fair, he did explain that it would be a long process to figure it out and to bring it back to him if it didnt get fixed, but i could tell that he wasnt going to find the solution and i wasnt about to pay for each time he didnt find the problem after a half-way finished job.
I end up spending weeks trying to figure it out myself, and i find out its bc my fans were not set up to speed up once things started getting hot. Im quite sure he would not have figured that out bc specific fan speeds are purely a gaming computer problem and the fans were working fine otherwise. I only realized it could be that bc i realized that i never heard much noise coming from my computer even in the middle of gaming. And i had to download a program specific to the fans to fix it. I cant imagine anyone who is not specifically familiar with gaming pcs would ever have any experience with that because pre-built computers would never have that problem.
Ultimately, do every possible thing you can to fix your problem yourself and from online like reddit, and if you really still cant do it, then take your gaming computer, especially if its custom built, to someone who is explicitly familiar with everything to do with games and gaming computers, cause this guy is not familiar with them at all. But if you have a normal computer or laptop, this place is probably good for that.
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April 2024 by Alyson Sibley
I have been purchasing devices and bringing devices in for repair for my personal use as well as for my business for the past 5 years. I have always received exceptional service, quick turn around, and great pricing! Ahmed is very knowledgeable and helpful. Sphinx has become my go-to for all of my tech needs!
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April 2024 by Starlight Admin
We have been using Sphinx Computer IT services for about three years and nothing short of the best. Ahmed is incredibly resourceful, knowledgeable, everything from providing us with sound devices, on the go help, this is your one stop shop all things computer.
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April 2024 by Rob Oldenburg
Very nice and knowledgeable. Plenty of monitors that I'll definitely be stopping by for an office refresh
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February 2024 by Linda Groth
I can't say enough good things about Sphinx Computer. Ahmed and Dorothy are highly knowledgeable and go above and beyond to provide their customers with superb service. I've experienced this on three separate occasions, and each time I've been extremely pleased. One example: Several months ago, I asked Ahmed to help me change from home WiFi to wired connections, in order to reduce my EMF exposure. He came out and spent about an hour inspecting my home and brainstorming solutions with me. We finally came up with a surprisingly simple system, which Ahmed set up with equipment from his store, at no extra cost. In the process, he diagnosed a computer problem that I reported and worked on it until it was solved. The total cost was very reasonable for all the work he did. To this day, my wired connections are working beautifully, and my computer is fast and smooth. It's good to know that in my neighborhood is such a friendly, reliable, and skilled team. Thank you, Ahmed and Dorothy!
