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February 2024 by Linda Groth
I can't say enough good things about Sphinx Computer. Ahmed and Dorothy are highly knowledgeable and go above and beyond to provide their customers with superb service. I've experienced this on three separate occasions, and each time I've been extremely pleased. One example: Several months ago, I asked Ahmed to help me change from home WiFi to wired connections, in order to reduce my EMF exposure. He came out and spent about an hour inspecting my home and brainstorming solutions with me. We finally came up with a surprisingly simple system, which Ahmed set up with equipment from his store, at no extra cost. In the process, he diagnosed a computer problem that I reported and worked on it until it was solved. The total cost was very reasonable for all the work he did. To this day, my wired connections are working beautifully, and my computer is fast and smooth. It's good to know that in my neighborhood is such a friendly, reliable, and skilled team. Thank you, Ahmed and Dorothy!
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February 2024 by Cathi Green
I have been going to sphinx for at least the last 15 years for both buying a pc or laptop and for any upgrades/repairs I’ve needed over the years. Every time I visit, I am more impressed by not only their wealth of knowledge, but their phenomenal customer service as well. Today I couldn’t get my laptop to turn on & knew that the battery was no good but the cord wouldn’t work either. Within minutes he had it on & charging with a battery he provided. I asked what I owed him & he said no charge! I am continuously impressed. I tell anyone I know to come to this hidden gem of a company. You will not be disappointed!!
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February 2024 by bana dude
Excellent customer service and very satisfied . Definitely coming in for the future!!!!
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January 2024 by Iftequar Siddiqui
This store in amazing and the staff and owner (Ahmad) are such great and honest people. They are the most competent in town too when it comes to solving problems. I contacted and went to at least 5 other stores where they could not help retrieve data from my BitLocker corrupted tablet. One of them was kind enough to refer me to sphinx computers (most others will just turn you away and try to sell something new).Ahmed not only got the job done but really impressed me with his honest recommendation. I was going to pay him to risk breaking the tablet screen to replace the battery because I thought I had no other options. He sincerely recommended I just buy a refurbished device which would cost less!It is very uncommon to find businesses that are honest AND competent. I would highly recommend this store for all your computer needs.I can't thank you enough Ahmad and team.
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January 2024 by Mark
Sphinx computer is a great place to take your lap top or computer.If needed they will come to you. .They will give you great service.They know what they are doing and will solve your computer problems in a short time.They are very professional and affordable. I highly recommend you try them out .You won’t be dissatisfied.I see Ahmed in Lombard and a great guy to help you out.
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November 2023 by Alan Hines
Great customer service and they do great work.
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August 2023 by Duane Marski
My friend and I each had serious computer issues which we brought to Sphinx Computer in Lombard, IL. We received first-class service and the technicians were knowledgeable and friendly and they bent over backwards to make sure that we were satisfied. We certainly were. If I could I would award them SIX stars.
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August 2023 by Shahzaib Khalid
The staff was very amiable in answering my questions for my PC that had been running into weird boot issues as of late. They get lots of business so it took only a day longer than they expected to get back my fixed PC. Would go again for future issues or questions regarding my PC.
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April 2023 by C N
Awesome place for computer services. Very knowledgeable and service minded. My experience with them was excellent and I highly recommend.
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March 2023 by Linton Ellis
HIGHLY RECOMMENDED!I've been working with Saad and now Ahmed at Sphinx Computer for over a decade. I have both serviced and purchased computers from them and have always had a good experience, despite being a very picky customer. Even though I moved 35 minutes away, I still visit Sphinx when I need computer service because I know they'll get the job done and I will always be treated fairly.
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March 2023 by Kierre Gibson
I came here with intentions on selling a barely used 2021 computer that I no longer had use for. Soon as I walked in the door I felt unwanted in this establishment. Employee was extremely rude, unwelcoming and very short with words. Pretty much said because he didn’t know what operating system it was he couldn’t take it…. Well isn’t that your job. Terrible customer service. Would not be returning. Hope they learn how to treat customers of all backgrounds.
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March 2023 by Mahmoud El Touny
One of the best places to fix your computer I went there with an issue with my laptop they took care of it in no time very friendly and I would highly recommend this place if you're looking to fix your computer or buy a new one.
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January 2023 by JAWAD ELHAMRINI
I have bought from this store several times, and the customer service has always been excellent. In the event of an issue, they are very pro-active to solve it. Very pleased with this store.
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January 2023 by Sara Das
I had a great experience! I spilled liquid on my computer and had to have the keyboard replaced because the keys were sticky. The price was very reasonable and the repair was done in a few days despite holiday delays. Dorothy did a great job! I will be using them in the future!
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December 2022 by Enoch Kim
Such a real genuine honest guy. He was very helpful. He went over and beyond to help me fix my computer even though he told me it wasn't worth it which he was right! Thank you!