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May 2022 by Grace F.
Groceries were my priority, the reason I went here to Target, but after buying everything I needed with my groceries, I took the chance to also explore the store, and I found a lot of wonderful things. I went to see interesting items, and there were really a bunch of them. I got to see a great selection of bags, clothes, and accessories. I was really interested in buying, not only because the items are wonderful and of good quality, but also because the prices are fair and reasonable, and I also consider them cheaper than anywhere I can find such good things like those. Mother's Day is near, and I took it as an opportunity to buy gifts for everyone. I want to send deserving gifts like this one. It was really a great deal, and it was also a really great day for me. I am really glad that I decided to buy my groceries here for some reason, and I will gladly do it again for more great purchases. The service is also great. The staff are really friendly and helpful to anyone, despite their being so busy with a lot of customers in the store. I just had a little hard time in the parking lot. The parking is spacious when I parked my car, and it was easy for me, but I had a hard time because of the car next to mine.
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April 2022 by Kacper P.
Came to this location after the Target off of North Ave didn't have the item I wanted in stock. The North Ave location looked it up and showed that this location in Yorktown had the item I wanted. I then proceeded to drive over and attempted to call the Yorktown store to confirm their stock. Called a total of 6 times on my way there only to either get hung up on or just got no response. I proceed onto Yorktown and they do not have the item even though it showed they had "limited quantities". TERRIBLE customer service, avoid this store!
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March 2022 by Kathryn G.
This isn't per se the store or set up or quality of items there. Their security & staff are walking angels among us. As a mom of two there was a situation I did NOT feel safe and they (Patrick Sawe& his colleague) immediately were by my side escorting me to my car and being so accommodating to my children and myself. That customer service is unmatched and those employees truly are gold.
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December 2021 by Lady B.
I wish I could give a zero rating because that is what is deserved. I live across the road from the Target at Yorktown. I do a lot of my shopping there. I'm there almost every day for years. Today I tried to buy some wine and liquor. I left my ID in the car and just grabbed my credit card. I'm 60+ years old and they wouldn't sell me liquor without an ID. I told them I'm in there every day and I buy liquor all the time and all they ask is my birth date. She called the manager and - no - they won't sell me liquor without an ID because they don't want to lose their liquor license. Really??? I'm over 60 years old!!!!!! Another freedom taken from us. Another dictatorship rule. This is communism in my book and I will never shop there again. She told me to go and get my ID and come back and she won't make me wait in line again. I told her I'm going to Jewel or any liquor store who doesn't require an ID from senior citizens and I want to go somewhere where there is no dictatorship or communism. I'm still an American citizen in a free America and I refuse to let them take away another of my American rights. Ludicrous!!!
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June 2021 by Je B.
I ordered groceries many times during the pandemic from here. My most recent trip had an error and I offered feedback in a survey. Patrick and his team responded immediately and made the issue more than right. I'm blown away by how they use customer feedback to improve while fostering an environment to coach and develop their team. Order pick up uses both the power of technology and the power of hardworking humans - all prone to errors and surly a service I really appreciate. The crew here is always friendly when running out my order, masked and quick. Thank you for showing us all the power of feedback for improvement vs criticism.
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February 2021 by Jenna D.
Last night I purchased an elevated dog bowl for my pomskies. Unfortunately, the bowl I purchased too tall for One of my pups. My husband went to make an exchange for the same item one size smaller. It's been less than 24 hours and we had the receipt. Everything was there, unused and nothing is wrong with the item, it was just too tall so we need to exchange it. Lombard didn't have the 7 inch size, so the guy there said he would give us a credit on a gift card because it was easier, but wouldn't allow us to grab the item and make the exchange then and there. After handing over the gift card credit that was easier for him, I guess it worked out because they did not have the item in store. Instead, we found it at the Villa Park location. When checking out at the Villa Park location, the lady who scanned the gift card and said there was nothing on it. Lombard, IL gave us an empty gift card. I guess that was easier! FOR THEM! My poor husband goes BACK to the Lombard location to talk to the same guy and the guy said there's nothing he can do so we lost $30 on the stupid bowl. And let me say this, my husband is a postal employee and this is his day off! So running back and forth to Target isn't anyone's ideas of rest. So now we have to call the gift card hotline...and we did...but the card we were given was empty. So a mistake by the employee? Or were we given the wrong gift card? I'll never know! And let me tell you, I do not want a gift card. I want my money back on my card because now I've given them over $30. My husband had given them over $30 and we have ONE gift card between us to put back into their store. I called the store multiple times and it rang and rang until it was disconnected. I called the cooperate number and after stating what happened I was apologized to, and then the call dropped. So I don't even want to hear about pandemic volume. He delivers mail and I work in the hospitality industry so we both get it. I'm just not going to be a Target guest anymore because this situation was ridiculous. I'm upset they didn't scan the gift card to check it's purchase history. Instead they tried to act like the 10 minute drive between stores we used it on something else. The employee literally said he couldn't help in case we purchased something. He could've verified it by scanning it! I hope management looks into this team members practices. But seeing as we couldn't reach anyone and the store made a profit on the mistake, I just won't be back.
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November 2020 by Michael H.
I overheard the store lead Dave talking with an older gray haired lady at the door/customer service about how much they dislike black people coming into the store. I also heard both employees use the N Word several times during this conversation saying they are "sick of the Ni@@#rs messing up place" Totally not okay Target!.
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November 2020 by Heather R.
Selection of products are great and all of the staff I have encountered here have been very friendly! Special shoutout to Rochelle who went above and beyond while ringing up my order!
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August 2020 by Carlos R.
So I'm ready to check out and I'm in line at the self-check out line waiting to scan my stuff I have both of my kids each of them have a toy scan them and scan my 8 other items and bam! Fred the worker comes to me and says did you scan that you! Points at my daughters toy....I look at him and I told him excuse me....this is the checkout section right....didn't respond or anything ....I let him have it call him a racist.....he is stereotyping me because of me being Latino and have tons of tattoos! At this point I'm boiling and I'm ready to unleash the beast.....a customer says to me excuse me sir can you watch your language.....I told her first amendment lady the rights that I have. I finish and I go and talk to a manager Patrick tell him what happen and he says to me I apologize and I will have a talk with him. BS....let me tell you I don't shop at Walmart I give Target all my business.....but if I don't hear from a manager higher then Patrick and a apology I will take my business somewhere else. I'm 44 years old Latino man I deserve to be treated with some respect especially from a place we're I give all my business......
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August 2020 by Tony D.
Not enough cashiers. Lines are to long has nothing to do with social distancing. Self check out should be 15 items or less. People bring full shopping carts to self check out cause there are only 2 other cashiers and the lines are terrible
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January 2020 by Aeman J.
Nice and clean target store. It has cvs inside and star bucks if you want grab a coffee and wait in big lines :) looks crowwded because its super nice and big target store.
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July 2019 by Katie Z.
I usually love target- but this one has given me multiple bad experiences. Today I went in looking for a pair of shorts- and my cart was full of other items per usual- so I went to go and try my shorts on. I go into the fitting rooms, multiple times. The first time the fitting room attendant was lovely- no issues. When I came back there was a different lady, brunette with glasses. I went to try on five things. I put 1 back hung on the rack. Only two of my items had hangers. I left one in the dressing room by accident. My mistake. But this new attendant overreacted to much. Following me away from the fitting room attacking me about where my hangers were telling me I can't not have them on my clothes (that I'm about to buy and don't want the hangers anyways). I agree that I should have taken the hanger with me and not forgotten it on the hanger in the fitting room. But that was a huge over reaction for one hanger. The other times I was in the fitting rooms I didn't leave any. This was just one hanger I left behind by mistake. I planned to keep shopping but after that just wanted to get out of there. I planned to get the thing that didn't work and try on new sizes but there was no way I was going back there! Normally I wouldn't post about it but this isn't he first time I've experienced unnecessary aggression from staff.
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July 2019 by Connor B.
This location always seems to have items out of stock, specifically bagged vegetables and frozen Kodiak pancakes. If these items are so popular, why aren't they ordering more? The bagged vegetables are Target-brand. Also, they need to put an item limit on the self-checkout because there are many times when people who have a bunch of items are holding up the line when they should be using the regular checkout.
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May 2019 by Melissa C.
I ordered a Nespresso online for store pickup. Target had a 35% off when using the Cartwheel app. The website said that I would get a text when the order was ready, usually within an hour. I received the text 10 minutes after placing the order. Pickup was fast and efficient. There is an area off to the side of customer service just for pickups so you don't get caught in that line. I also had a return and the associate handled it for me so I wouldn't have to get in another line. From the time I made it in the store until I walked out was about 5 minutes. I then realized that I needed a few additional items so I returned in the store. Ended up pricing some Bourbon in their liquor department. Later went to Binny's and found that Target was either cheaper or the same price so maybe I've found my new liquor store!
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December 2018 by Sheree N.
Went into Target recently and was taken aback by the MESS! Almost every aisle was blocked by boxes or carts full of merchandise waiting to be shelved. Not surprising as I noticed several employees out front smoking and wasting time. The handful of employees inside were not happy and it's probably because they were the only ones working. It honestly looked like a tsunami hit the Christmas department and also the Customer Service area. I can only imagine how much money this store loses on a daily basis. I truly feel sorry for those who are actually working and carrying the load. The most surprising thing was how casual management and some employees were as the stood around talking. If I managed this store, I would at the very least make sure it's presentable; especially around holidays. But nobody seems to care....