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March 2024 by Ryan J.
I don't think I have to say this, but this place is expensive! There are $200 running shoes where you can go several miles up the street, and the running store has them for only $140! This is also a bougie place (my word of the week, haha). It's a large department store and extremely well lit/bright. For such a large store, there's not many employees. The bathrooms can be hard to find. I recommend it here vs. the food courts6 (yuck). The women's bathroom is on the lower levels, and the men's is on the top floor. The staff I interacted with have been friendly, but I see them get frustrated with some of the clientele. Too bad none of the men's clothes don't fit me. Everything here runs large and boxy. Maybe that's a good thing because it saves me a lot of money, haha.
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February 2024 by Ieva G.
Customer service was not helpful at all. I bought an item with a tag that had one price on it and they charged me a completely different price. I went to customer service and all they told me is that the tag has the wrong price, yet the same price was written on all of the tags. Overall was not happy with the lack of price transparency and will not be shopping here again.
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December 2023 by Leaf M
Deb was covering in Accessories and she was so terrific! Professional, helpful, and pointed me up to the 3rd floor to get my gift wrapped!! Deb is the best!
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November 2023 by julian kay
Best store to shop ever, greatest customer service, super quality, huge selection, it's just awesome!!!!!
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November 2023 by Ryan D.
My husband and I were at Yorktown Center. As we were in the mall part, I had to use the bathroom. I found the bathroom in the mall, near the Christmas tree horribly disgusting. We were right next to Von Maur. We went into the store to use their bathroom. It was very nice, large, and clean. The rest of the store was clean and elegant. It is very nicely decorated for the holidays. I highly recommend Von Maur at Yorktown Center!
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October 2023 by Stephen Etheridge
Finally, a store with Elegant evening wear. Great selection also. My Wife found the perfect outfit for her Reunion.
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September 2023 by シKiana
Diane or Diana, can’t remember her name. But she really saved the day with helping find a last minute dress for a wedding tomorrow. Made me feel comfortable in a rather intimidating store. ❤️
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September 2023 by A K
Annette, Woman's Dresses First Floor. EXCEPTIONAL CUSTOMER SERVICE. She was Friendly Prompt Efficient Knowledgeable & Very helpful & Patient. Thank You Annette for Being So Nice & helping me make a decision on the UGG Hoodie
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September 2023 by Thomas Hoefener
Very much enjoyed listening to the pianist Jerri. She played my request, Cole Porter, for my birthday. She is an asset to Von Maur. I hope to hear her play many times in the future.
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September 2023 by Laura K.
We had the most beautiful experience at the Yorktown location yesterday. We were shopping for wedding make up for my friend and Deb M was so engaging and interested in making her feel so beautiful and special! Deb is a treasure of a beauty advisor. In todays world to have an associate like Deb your customers will feel so good when they shop at your store.
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August 2023 by Emad Kawar
Classy shopping place, good clearances on few items, no discounts
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July 2023 by fly high joe bartolozzi
I shop here once in a while for perfumes and coats, and the service here is a 10/10. Evelyn, there is always so cheerful and very kind towards me and my family. The atmosphere is also very nice; the lighting and music make you feel very comfortable.
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June 2023 by Carrisa L. McCormick
Larry is the man!!! If you need help with Men’s clothing…. See Larry. I went in for Christmas to basically update my husband’s wardrobe. Larry was so helpful and kind. I went back yesterday to do some Father’s Day shopping. Not only did he remember me, he remembered crazy details about my December shopping and things my husband likes/doesn’t like. Such personal care and attention and so very kind and considerate. He boxed every item so beautifully and then had the wonderful experience upstairs of having it all wrapped. Thank you Larry! You know I’ll be back!
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June 2023 by Rufina Ru
Very dissatisfied with this Von Maur store. Recently I bought sandals, they came out almost $ 100, I put them on 2 times and started to climb around. This is despite the fact that I drive a car and was not particularly active in order to walk a lot. I came to the Store to return them, to which I was told that such shoes are not accepted, although the receipt says that there is a return within 30 days. No warranty on $100 shoes. And the most annoying thing is the same sandals, one to one, are sold in the target. only their price is $30. So think about it many times you want to walk one day in shoes so that it looks like this then ... The staff doesn't care. I'm very upset... Never again will I go to this store to buy shoes.
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May 2023 by Berni
Passed through this store. Classic upper scale clothes. Spacious layout of displays. Racks not jammed packed. Really clean bathroom. Great furniture throughout store, including bathroom. I'll go back to shop.