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January 2025 by Vasili Sarolas
Slow, disrespectful, incompetent workers
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September 2024 by Sanjay Swamidass
Just experienced a very rude and condescending employee (Jasmine, Shift Lead) who was not being helpful at all.
I came in with photo needing to be printed and she was very reluctant to help and made some rude comments to me. I’m not sure what I did to offend her (other than walking into the store), but it was very unwarranted and uncalled for.
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August 2024 by Katrina's world
HORRIBLE PHARMACY! GO SOMEWHERE ELSE ! THAT ASIAN LADY DOESNT HAVE HEART and VERY VERY RUDE KARMA COMES TO YOU FOR MAKING A PREGNANT LADY CRY !!! zero star !!!
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April 2024 by Ashley
the drive thru is more like a drive stop. good luck getting any prescriptions there in a timely manner. i started timing how long i was waiting (2nd car in line out of 5) and it was more than 10+ mins. unreal
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March 2024 by Julie Nilles
Zurica and staff are amazing, so helpful, and friendly. The store manager is very friendly.
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March 2024 by Artur Ciegotura
I had a nice comparison tonight in regards to Walgreens staff level of service in two different locations: Lombard and Villa Park. I came in to print a few pages of some important documents. Person helping me out was just a nice individual going out and beyond to expedite my order. It was 9:30pm, late hour, but he was making an effort which I appreciated a lot. We talked as he was taking care of my order. It took 5 minutes and I was in my car on my way home. Two almost identical stores but service is what sets them apart, by far. Thank you!
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February 2024 by Stephanie I.
I'm happy that this is my neighborhood Walgreens. The store manager, Darren, really went above and beyond to help me today. Much appreciated.
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January 2024 by Eric Hefner
Scheduled a Covid vaccination for 11:45 am, but apparently the technician giving vaccinations felt that was a great time to be out for lunch... showing up 25 minutes later. Of course I also made the "mistake" of showing up 10 minutes early - which would normally be a good idea as they seemed to have a hard time retrieving my electronic questionnaire / authorization filled out the day prior. Luckily I was the only one waiting.
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January 2024 by Phelix Kort
Jorge is a very good manager of great success to you
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January 2024 by Sarah Murphy
In the app it showed an item was in stock… I went to this location and the shelf was empty and the employee said there was none in the back. Disappointed and wasted my time.
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January 2024 by M J
Amazing pharmacy staff
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December 2023 by M Dany
Team lead guy in photograph Section and his Manager they both were really Helpful and professional, smooth process for passport Photograph
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October 2023 by Bob Jacobs
Q. When is 10 am not 10 am?A. When you have a 10 am appt. for a vaccination at Walgreens on St. Charles Rd. in Lombard.I had a 10 am appt. for a Covid vaccination. I stood in line at the cash register for ten minutes. Then I went to the "Consultation" window to check in. I didn't want them to think I was late. The cashier girl told me to go back and wait in line. I told her I just want to check in for an appt. She told me to go back to the line, and I did.I finally checked in at 10:10 and was told to take a seat in the waiting area, which I did. I watched as more people came in and signed up for various vaccinations. At 10:30 there were 7 people waiting and no movement by the Walgreens staff. I had a busy day planned and had no more time to waste.I got up, approached the counter and asked if there was anybody there qualified to give vaccinations. The cashier told me that they were currently giving a vaccination. That was a lie! Nobody had moved in a half hour. I was watching! That was a lie and an insult.The pharmacy staff at this store, all act as if their time is more valuable than yours, and that's what I told them as I was leaving.You will wait, wait, and wait some more at this pharmacy until they find time to help you. And bring your own chair. Theirs will probably be full.
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September 2023 by Beth Cole
Lovely employees, questionable pharmacy. Perhaps the speed of filling prescriptions would be quicker if the pharmacist stopped personally calling doctor’s offices to challenge their orders and stopped leaving unnecessary voicemails on patients phones. Mind boggling, combative and unprofessional.
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September 2023 by Elizabeth Colletti
Lovely employees, questionable pharmacy. Perhaps the speed of filling prescriptions would be quicker if the pharmacist stopped personally calling doctor’s offices to challenge their orders and stopped leaving unnecessary voicemails on patients phones. Mind boggling, combative and unprofessional.
