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January 2024 by C Murphy
Knowledgeable staff and free installation in -30 degree wind chill!
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October 2023 by EJ McFall
They were nice when I paid $200 to have a new car battery installed but when I went back for help because my dashboard clock was no longer working they couldn't be bothered to even fake interest in my problem. They insinuated that the clock hadn't been working before they changed the battery and said in a smug tone that it wasn't their problem. Will spend my $200 elsewhere in the future.
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October 2023 by Josh Sanders
I used to come in all the time, I buy a lot of small batteries there. (Remember I said used to). The new management doesn’t know top from bottom or left from right. The new staff seem lost, except for the one member of the team they still have from the last group. I’m not actually sure what happened but I do know the last team that was working there was always super helpful and friendly. The new batch seems to have an attitude like they don’t want to do anything for you.
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October 2023 by J Peterson
Needed floor scrubber batteries. Staff was helpful on the phone and in-store. Without asking, came to my car to pick up the old batteries. Also, placed the new ones in my car. Great selection. Online order was fulfilled shortly after placing it.
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October 2023 by Sarah Ludwig
I've gone in a few times since they got a whole new staff and it just doesn't seem to be worth it. They just seem confused, flustered and continuously having to text and call there "Rockford store" every time to find inventory or ask if they can do it. If you're in the Roscoe/South Beloit area save the gas and trip and go to Beloit
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October 2023 by Chris Iverson
Not worth the time or money going to this location anymore. After reading the other reviews atleast I know I'm not the only one who had issues.
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September 2023 by John Doe
Used to frequent this store all the time. It seemed in a matter of days the entire staff was gone including the manager. I've tried calling and whoever answered couldn't find my order and when I finally went into the store and worked with "new management" it made it clear I'll be taking my money and service else where.Update: What a joke. A response from "the owner" saying to contact the store manager for more assistance. You mean the same management I posted about having issues with in my review?
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September 2023 by Rob Lukaszyk
Purchased platinum AGM Marine & RV Duracell for my pontoon, paying the extra $ and thinking I was getting a quality battery. Well, I have gone through 2 replacements, each lasting less than a year. I take good care of my batteries, removing them from the watercraft when not in use & connecting them to a trickle charger - these are HORRIBLE quality batteries! Furthermore, management is telling me they will not warranty the battery because they’re considering this user neglect but they cannot tell me what I should have done differently to prevent my supposed neglectful act. I would avoid all 3 Rockford area locations at all costs and I would stay away from Duracell marine products as they’re the only batteries I’ve had problems with in decades of boating. I now have an Everlast Walmart battery that cost me under $100 which I know I’ll be much happier with - should have never made an effort to upgrade batteries!
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September 2023 by Dale Anderson
2nd time I’ve used Batteries Plus to replace cell phone battery. They were fast and professional.
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July 2023 by Daniel Ortega
Very helpful staff and affordable prices on phone repairs!
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June 2023 by Tom Little
Twice recently the people at Batteries Plus had the opportunity to sell me something I didn't need--a watch battery (turns out the watch was shot, not the battery) and batteries for a mobility scooter. (I assumed the batteries were bad; they suggested I could give a try at trying to recharge them over several days, which didn't work, but I appreciated their suggestion and ultimately bought the replacements from them.)I'll steer any business I can to them; businesses with this honesty deserve all the patronage possible.
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March 2023 by NITA DERRICK
This is a very neat and organized store. I went in for batteries for my car Fob. They not only had those batteries but also offered a special that they had on AA & AAA batteries. It was such a deal that I bought both.??
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February 2023 by Jourdain Andrade
Extremely fast, knowledgeable and great prices.
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November 2022 by Shantae Rodriguez
Top notch service with excellent results! Beyond pleased with my service from this location, especially from the manager Mitch Perri!
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October 2022 by John Colyott
Very knowledgeable staff with a huge selection to choose from as well as competitive prices. They actually went above and beyond for me and brought the new battery I purchased out to my vehicle me