Citi Trends is a value retailer for apparel and home goods. Reviews describe it as a hit or miss experience. Customers love the store for its extremely reasonable prices and hidden gems, finding decent threads for way less spend. However, the organization and cleanliness could be better. Some note long lines and occasional disruptive incidents. The return process can be frustrating, with employees sometimes unwilling to accept tagged items.
They have nice clothes!!! Very clean and respectful!!!!!
August 2025
First time in shae was the associates name she was wonderful she let us know where everything was and truly make the experience great we will return…
December 2024
I purchased an outfit from the Rockford store and took it back and the employees acted like I wore them pi fit that wasn't even my size n sat n immediately and handed if they would return the item that was from their store and still had the tags on it a.d the store was kinda dry this is a hit or miss
