Lexus of Rockford is a highly-rated dealership known for its excellent customer service and wide selection of vehicles. The staff, especially sales representatives like Christian, Gio, and Ben, are praised for making the car-buying process simple, quick, and hassle-free. Customers appreciate the helpfulness and dedication of the team, with many mentioning how Christian has assisted with multiple vehicle purchases and provided outstanding service. The dealership offers amenities such as loaner cars, free drinks and snacks, Wi-Fi, a shuttle service, and pet-friendly facilities. Located near the Perryville bike path, it even provides free bicycle rentals while customers wait for their vehicles to be serviced. Buyers have expressed satisfaction with trade-in offers and the overall experience, noting that Lexus of Rockford provides a refreshing change from other dealerships. Recognized with the DealerRater Consumer Satisfaction award for seven years, including Dealer of the Year for Illinois, the dealership is committed to high standards of care and customer happiness.
Bought a new vehicle from here recently. I worked with Gio and Ben. They were both outstanding. Kept me updated about vehicle availability and once it came in got it ready for pick up very quickly. They gave me a great offer on my trade in. Would recommend this dealership without any hesitation.
October 2025
Bought a brand new ES350 from Cristian he was great and helped me buy the car simplistic and fast. The service center is great and the general manager is awesome. These guys are much better than woodfeild.
August 2025
Christian is great! He assisted me with my new car and made everything easy! I highly recommend Cristian with Lexus of Rockford and the entire ale is of Rockford team!
