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November 2023 by Matthew Montalbano
The best place to take your car in the Rockford area. Mike and his staff are straight shooters. They have helped me out so much over the years.
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August 2023 by Mariah Stout
I took my Audi here to get an oil change, very excited to save a few Pennies vs going to the dealership for every oil change. Hours later I get a call saying there is $7000+ of suspension/steering/alignment repairs needed for my car to even be drive able. I was told that it could break down any moment, and that the damage is very visible even to the eye. This was very shocking to me as I just took it to get an oil change ~3500 miles prior at the dealership. I had also gotten new tires a few months prior & had them rotated (not at dealership) w the oil change. So multiple people have looked at this car, and not reported any kind of problems. Thank goodness my cousin encouraged me to get my car and get a second opinion. Even driving the car or being in it, you do not hear any kind of loud noises that would warrant $7000+ of repairs. This was another thing that made it shocking to hear about the immediate repairs needed. When I tell you this man on the phone made it seem like my tire was going to fall off on the first bump I hit, like this man was really trying to scare me. This was over a month ago at this point, because I wanted to be sure that this information was false before making a bad review. After taking my baby to the dealership, they quote me half the price & half of the repairs Powders said was needed. Keep in mind this is the DEALERSHIP, where their mechanics charge $200+ for an hour of labor. So if you’re a young female I would not recommend taking your car here, and if you do to take a male with you. It is disappointing and disrespectful that they tried to scare me into spending unnecessary money on repairs they probably wouldn’t have even actually done. The fact females cannot freely take their cars places due to things like this is ridiculous. On top of all of that, they called me I believe an hour or so after they originally told me it would be done, and they didn’t even do the oil change.
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August 2023 by Chris Straubel
Could not ask for a better repair shop! Took my wife's car in for engine repair and they saved me a good deal of money and had it fixed right away. Great service at a fair price Powders has a customer for life!Service: Auto engine diagnostic
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August 2023 by alee Dobratz
i would not trust anyone else with my cars! powder is very reliable and helpful. he goes over everything throughly and doesn’t try to oversell you anything. i am very happy with the continued amazing service provided by powder and his shop.Service: General repairs & maintenance
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August 2023 by Charlie Detlof
I take all my family cars here because i know i can trust the work being done. I have been going here for a couple years now and have always gotten an honest answer and fair price on the work needed and being done on all of my vehicles.Services: Air & cabin filter replacement
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July 2023 by Melissa Pavez
There’s absolutely no where else I would take my vehicles. Powders is honest, fair and they are masters in their craft. A Rockford gem!Services: General repairs & maintenance
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May 2023 by Jacob Hutmacher
Honest and quick. What more can you ask for with a repair shop. Great guys and great work!
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April 2023 by James Farone
One of the first things that a consumer wants in a car repair shop is that the broken item actually gets repaired and actually continues to work. The second important thing is price and they are a fair price automotive repair shop, the third is honesty. Believing your mechanic is perhaps the most important item. I can assure you that Mike at powders automotive meet all of the above criteria and we highly recommend them.!
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June 2022 by Matt Miller
They were upfront and honest about everything. Trustworthy mechanics are hard to come by but these guys are trustworthy. I'll never take my car anywhere else.
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January 2022 by Mary D'Haeze
Powders Automotive always provides honest helpful and friendly service! I reccomend them to anyone looking for car work or maintenance.
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October 2021 by Trey Branham
Really loved this place, i felt like they educated and didn't push for anything. They even went above and beyond and helped me with something that they didn't have to. Really appreciate helping me with that oil filter!! Will definitely be my choice of mechanic shop from now on.
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September 2021 by Laura M
Powder's has been my go to place for more than 10 years. Awesome people, and the most honest you're going to find. If your vehicle doesn't need work, or there's an easy alternative they'll tell you. I adore these guys.
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July 2021 by Trent Swanson
Amazing place. First of all these guys are honest. Mike isn't going to tell you you need work done if you don't. And if you do he'll find an affordable alternative if possible. I've never been charged for him taking a look and several times he's let me know nothing needs to be done right now.They use quality parts. You'll never have to worry about anything failing or needing replaced sooner than needed. There is no one I trust more than Powders automotive. Honest people, honest work, you can't ask for more from a mechanic.
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February 2021 by Luke Jackson
Quick and easy brake job. Professional. New to Rockford and found my go to mechanic.
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January 2021 by Laura Miller
Powder's has been my go to place for more than 10 years. Awesome people, and the most honest you're going to find. If your vehicle doesn't need work, or there's an easy alternative they'll tell you. I adore these guys.
