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“I have older vehicles that don’t always show up on the computer. Dust & Son Sullivan staff are always willing to pull out the books to find the parts that I need. They are very friendly and professional.”
“Thank you Colton for your service today I stopped by to get your expert opinion about a scratched fender. You said you could buff it out so instead of me coming back you had staff to do it right then and did a great job. Can not tell had a problem. Thanks”
“Justin did a great job helping me find the perfect car for me. He got me in a new 2025 Chevy Trax. I love all new features of my new car. This the fourth car I have gotten from Jackson's and they will continue to be my car dealership. Thanks again Justin.”
“We were looking for a replacement for our minivan and came across a Bronco on their website. At the time, the minivan was at their Sullivan shop.
I called the dealership and spoke to Jalon. He informed me that the vehicle was in Decatur, but could have someone go get it and have it in Sullivan by the time I got there. It took a little longer than that, but not much.
Jalon was great to work with. He was very attentive to our needs, and was always ready to answer any questions we had. We will definitely consider working with him for future vehicles.”
“They did an excellent job. Car looks like it never happened!Thier customer service was beyond what they had to do. Delivered to my door. Gotta love small town service. Thank you !!”
“I just purchased a car from Jacksons, and the customer service was by far the best I have ever had. Friendly team members that set out to find me the best deal possible and they delivered. I will definitely be back for my next car.”
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“We were in the middle of a 23 hour road trip when our engine light came in with a notification regarding the emissions system. This turned out to be quite a big issue. We stopped in as a walk-in customer and they immediately looked at our vehicle, gave us a quote and started the work right away. This turned out to be a 5 hour job that took them to closing time. Never once did we feel like a burden. This team was amazing, they gave THE BEST customer service we have ever had at any mechanic. I would most definitely recommend this business. I would give them more than 5 stars if I could!!!”