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“Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.”
“James was beyond personable and available as close to 24/7 as you can get. All questions were answered quickly and simply which was essential as this was my first home buying process. Great person to work with and one that I will recommend to anyone down the line.”
“We have always appreciated all the customer service individuals. They are always helpful! We had numerous wire transfers and have had them all completed flawlessly. Thank you to all who helped!! Ann Marie, Joy, Gabby and of course Zack!!”
“Rate was the builder's preferred lender and I am glad they were. Rates were great and the communication from our contact, Jonathan O'Brien, were beyond expectations. Very professional and went above and beyond to help us resolve some loan issues and make our dream home purchase happen.”
“today was of those days that I had to do more than other days. and I arrived when the bank was already closed. the mañana her was very nice to let me in, I had explained that my atm card was lost and couldn't use the atm. she was very understanding and allow me in. I truly appreciate that because I needed the cash. the teller was super nice, and was not worried that it was past closing time. THANK YOU SO MUCH FOR YOUR GREAT CUSTOMER SERVICE AND SMILES always make my day!”
“Michelle attended me and gave me the best attention. Michelle took a lot of time to help me until all my doubts were resolved.
Definitely if I need something I will come back to her.”
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“Tammy Sanders of Direct Mortgage Loans was exemplary in 'personal' service, professionalism, expediency, and genuine kindness. She made me feel as tho I were her ONLY customer, with her qui k callbacks, availability, and expertise in navigating my entire home purchase experience. She advised and detailed each aspect of this experience. She is a Treasure that I am thankful to have worked with”