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January 2024 by Hiran R.
I went to Jack Phelan to look for a Trax I asked the managers sitting there, eating and ignoring me...I asked ....can you guys give me a copy of 2024 incentives and the manager's refused They told me to check the Internet on my phone and they continued eating their dinner they would not answer any of my questions very rude.... The management is very poor. LAZY!!!
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August 2023 by Noel R.
I travel a lot and it's difficult to keep appointments the dealer managed to squeeze me in and take care of my pickup at a very prompt time and got me back on the road very courteous and professional
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July 2023 by Fidel M.
Bought a 2015 Malibu LTZ from here. It is now 2023 and the car is 8 years now with only 63,000 miles. Car was running a little rough so I took it to get looked at and it turns out I need a new transmission on a 63,000 mile Chevy. The service department suggested I trade it in, of course right? I called the 1800 number for Chevy and all they kept saying the car has no warranty due to the years not miles. MILES ruin transmissions not time. A Chevy transmission giving out at 63k miles? Don't buy Chevy, don't recommend Chevy.
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June 2023 by Lisa M.
I went in last month to refinance my vehicle which I only owed 14k on and the general manager Martin directed me to Kevin Flynn. I asked questions like would this make me owe more and he said "no you're just lowering your payments". Little did I know I get my paper work and it shows I owe 19k now and what they did without speaking to me is bought my car and sold it to me for MORE. so I'm going through the paperwork and it shows they sold the car back to me for 16,745 add the taxes comes out to 18846.26. How does this make sense? And you want to give me a check only for 1k dollar. Do not come here. They will scam you look you in your face and say we all pay taxes.
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March 2023 by Ricardo Díaz
Mike Boryczka was awesome and went above and beyond to make it happen!! Love my new trailblazer...Go see Mike!
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November 2022 by Ashley B.
I've leased 3 cars from here & purchased 1. I will forever be a customer. They're amazing. Never had any issues with sales or service. Great dealership!
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July 2022 by Nichole E.
AVOID THIS PLACE AT ALL COSTS! Juan takes advantage of first-time car buyers. He assured me I would not have a hard inquiry on my credit report by signing a paper. He told me it's just for employment verification. I specifically told him I would not sign if it resulted in a hard inquiry. Again, he assured me it wouldn't. He ran my credit 8 times. I called and was basically told that I signed so that's that. He also made fun of a lady being on a bus because she had a low credit score. JUAN IS DISHONEST.
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June 2022 by Eric G.
Juan Garcia was great. He was very helpful and very informative. I was very indecisive but he was able to help and I was able to make my first purchase. It was a great experience! Anyone need help and very clear information come and ask for Juan Garcia. He will get you right!
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March 2022 by Robert 2023
Mike was at the spot all the time.Keep up the good work. ?
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March 2022 by Luis Garcia
I was looking for a color and luckily they found me exactly what I was looking for and they treated me wonderfully and they also got me a very good payment thanks Juan García
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March 2022 by Rosa Barajas
It is a very good place to buy cars, I highly recommend it. And to Mr. Juan García, Grace Jack Phelan.
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March 2022 by LaSaundra Frazier
Mike boryczka
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March 2022 by Charles Crosley
My second time at jack phelan and ran in to Juan again he sold me my first truck got me a great deal… thanks for everything Juan Garcia!!!
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March 2022 by Belinda Melendez
Martin Salgado was a awesome Salesman. Very friendly & outgoing. Very professional. Weren't planning on buying today and we drove off with a vehicle because of Martin making our experience there Very pleasurable. If you're in the market to do a purchase I highly recommend Martin.
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November 2021 by Erika P.
Beware! If you purchase a vehicle here and you're a women, make sure you get what you want. I wanted a new Dodge Charger that was priced at 37,000 they claimed I couldn't get approved for that amount and considered I purchase a used Dodge Charger that was supposed to be 27,260 that was on Yazan computer. I have NEVER purchased a used vehicle, I only buy new and have always bought every car I've owned new. So I felt I could put my trust in this dealership and salesman Yazan. But nope I was sold a used Dodge Charger for 36,000 after all finance was said and done. I also put money down as well don't let me forget that. So I've had the car for a week and guess what wasn't disclosed to me about the used vehicle. It was in a previous accident front end is offset. Cracked windshield reservoir under hood. Right door panel is not connected because clips are missing. Hood of car is off centered from previous accident so it doesn't close properly. Bad breaks and rotors are warped as well. I trusted in this dealership and I was failed. Oh they make you give a positive review before purchasing a vehicle from them as well! NEVER put your trust in this place....