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October 2023 by Charlene Thornton
Mr. Tony, is a very kind and polite sale person. He keeps you updated regarding the situation. Oreck of Lyon, has excellent service, Thanks for being there for me ?
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October 2023 by Nicolette Mannella
Tony was incredibly helpful with picking out a vacuum that fit our needs. Super easy process and enjoyed working with him!
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September 2023 by Rosemary G.
I just wanted to let you know about the excellent service I received at the Oreck store in Lyons, IL. I came in to have my vacuum looked at (and repaired) suspecting that it was clogged. I was warmly greeted by Tony who immediately took it to the back to pull it apart to see what was going on. He confirmed my suspicion and said he would get it repaired as soon as possible. This was on a Friday afternoon and I did not expect it to be ready for pick up until the following Monday or Tuesday. I thought the cost was reasonable compared to other repair shops I had been to. To my utter surprise he called me back within an hour and said it was repaired already! I could not believe how fast he took care of it and that I was able to get it before the rush hour commute back into the city on a Friday evening. Tony is very helpful, pleasant and dedicated to delivering excellent customer service. I highly recommend this store and will certainly go back if I purchase another Oreck vacuum or need another repair in the future. Overall top notch experience from start to finish!
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August 2023 by James Reed
Professional people, great pricing, fast service and convenient hours. The store location is easy to find and they have a large variety of products!!! When I brought my vacuum in it was fixed fast and the price was very reasonable. Hopefully I won't have to go back anytime soon but if I do, I will be bring it back to Oreck of Lyons.
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April 2023 by Amy Shanahan
The Vac Shop in Lyons is a one stop shop for vacuum supplies and repairs. Tony is very knowledgeable and helpful. Highly recommend Vac Shop. Amy S.
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March 2023 by Rita Tabor
I brought in a vacuum for the office where I work. We are pleased with the way it works now. It was repaired in a timely manor, and the repair cost was reasonable.
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February 2023 by Big Bob Dziedzic
Tony has taken care of my family for decades, he sells the machines to help care for your floors, he repairs those machines, and now even offers pure air purifiers. Tiktok loves you Tony! #oreck #brokerbob
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February 2023 by Michael Pecenka
Tony was great.... he was very professional, knowledgeable and was able to answer all of the questions we had regarding the different types of vacuums that were for sale. We purchased a vacuum and LOVE it!!! Will definitely tell friends / family to stop by Oreck in Lyons and see Tony if they are in need of a vacuum.
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February 2023 by Craig Peterson
Tony and his shop are great. Figured out the problem, quoted and fixed in a week. He’s honest and runs a great shop. Few places left like his. We’ll be return customers
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February 2023 by Kimber-lee Adams
We are pleased with the knowledge, outstanding customer service and equipment Oreck of Lyons has to offer! We live an hour away, and it’s the closest shop to where we live- Tony and Don are a great team and care about their customers!
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January 2023 by Kyle Steckel
I would not hesitate the recommend this shop for vacuum service and sales. Tony is thorough in the diagnostics of the repairs and costs associated with them. He will only recommend what is needed and not upsell. Also, he does not push to sell new units like other locations have in the past. When you pick up your vacuum he goes over in detail what he did and the respective cost with each line item on the receipt. There are no surprises with Tony or this location. Tony is fully transparent and provides excellent communication from the beginning to the end. Thank you!
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January 2023 by Kevin “Kevvv” Simmons
Honest and Reliable and like it says in the ad " family owned", ALL THIS IS TRUE!!!! I'm so thankful that there are still places like this around because I still have accidents with my vacuum cleaner. And it's ALWAYS more economical to repair rather than buy "brand new" everytime you have an accident. Thanks Oreck of Lyons!!!!
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January 2023 by Sean Collins
Great service, professional , and very reasonable repair on Shark stick vacuum. Highly recommend
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January 2023 by Rosie Natoli
Amazing Service! Tony and staff always do a wonderful job! Doing business with this company for over 5 years.
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March 2022 by Donna B
Tony was very helpful fixing my mom’s vacuum. Very knowledgeable, showed me what the problem was and fixed it on the spot. Super fair pricing. There’s not many places you can go to for vacuum repair these days and get quality service like this.
