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August 2025 by Hanz Eismueller
Very quick and easy to work with no bs.
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May 2025 by Sherry Franks
There customers service is the worst place I've ever had to deal with they couldn't tell the truth if there life depending on it. So be aware of banking here because if you ever have to call you will not get the truth.
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March 2025 by Cody Phillips
Hey I need to set up a date to go in and fix my checking accounts because they are locked.
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February 2025 by Gregg Scott
Check was stolen - washed and cashed putting my finances in turmoil. Sarah Robert's at the Machesney Park branch took control of not only walking us through the situation but setting us up for new accounts and dealing with the fraud department. She coached us through filing with the police department and mostly put our mind to ease. As seniors she made this experience less stressful. She kept us put to date until all was resolved.
Thank you for your patience and putting a personal touch on the banking system.
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October 2023 by Tom ingle
In and out less than 5 minutes
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October 2023 by darth glacies
After handling money there isn't a "public restroom" for account holders to wash their hands. Obviously health and sanitation isn't a priority here.
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October 2023 by Michael Wood
$5 ATM fee. Wow.
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October 2022 by Keely Mcnabb
I'm so tired of this particular brank location and the way they treat my 85 year old grandma.who has been banking there since they OPENED..don't know if they don't like dealing with senile people of it's just a rude generation they have working these days.
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August 2022 by That damn Injun
You actually charge money to check your balance at your ATM??? Give me a break....nice scam you got going on there, lets have an app that works 1/10 times then charge the people who bank with us money to check their balance, well played!
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August 2022 by Yuriy G
Teller Supervisor Lori Loveland Walsh was very pleasant, helpful and professional.Recommend this branch.
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July 2022 by Valrie Lint
After a run around from another branch trying to replace my debit card, Cary Davis and this branch were a welcome relief! He was able to help me replace the card quickly and even got my dispute submitted while I was there. Thank you!!!
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February 2019 by DAVIS PAINTING& DECKCARE
Have been with this bank for over 20 years, no problems. Great staff as well very helpful if you need a loan or credit.
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June 2017 by Ben Sanders
Very helpful staff. Really friendly, and were very patient with me and answered every question I had concisely and kindly. Would definitely recommend this bank to anyone
