The CVS in Machesney Park is a drug store described as the nicest in the area, noted for being always clean. It serves as a location for pharmacy, health, and wellness needs, including prescription refills and vaccinations. Customers appreciate the store for personal care items, pet toys, healthier snacks, and especially for photo services, where the quality of canvas and acrylic wall decor is considered superior at a fraction of the price found elsewhere. The staff is frequently praised as warm, friendly, professional, and wonderful, with a focus on caring for the customer. However, some experiences note difficulties, such as a drive-thru that is sometimes closed due to being short-staffed, leading to long lines inside. There are also occasional issues with the computer system not applying coupons properly and problems locating specialty medications, which can be met with frustration. The store offers weekly deals, ExtraCare rewards, and time-saving options like same-day delivery and free pickup.
I have always had great service from the CVS on Harlem and 251 in Machesney Park
August 2024
Excellent customer service. Friendly and always willing to help you find what you're looking for or answer any questions you may have. I encourage you to experience this
April 2024
They never find my specialty medication and today they didn't and had a "devil may care attitude". I received a text today from CVS Specialty confirming my medication was delivered to CVS and they insisted it wasn't there. Ridiculous.
