“I remember when this dollar tree opened, but now it is very similar to the one on Harlem road, overpicked selection. I couldn't find the specific shampoo I was looking for, but I found it at family dollar which had a better selection I was looking for budget beauty care.
The employees were very kind, seemed a little understaffed and stressed so I hope they get more staff in there to help out! It says they are hiring! They have the best attitudes tho and we're very nice!”
“Nice place with many options. Snacks, cookware, candy, make up, tire gauges with the caps!, gardening, toys, cleaning supplies, cards for occasions and more!. It's worth the stop in.”
“The staff is truly like family. They have great deals on soft drinks. I like their selection of balloons, which are hard to find now that there are no party supply stores in the area. One rainy day, I dropped my phone. An employee let me use her pers”
“I have to tell you, Drive Out of Your way for this Jewel. I Love this Store, So Organized and So Clean. You won't find a nicer one in Rockford Area. Check it Out!!”
“The staff here is amazingly kind and helpful, above and beyond. I was having issues with tap to pay, Dawn the cashier was incredibly patient and sweet. Everyone here deserves a raise!”
“Yes as we all figured the dollar stores would be hardest hit by tariffs. This store ,as others, seems full. The school supplies are in already. But after walking through the whole store aisle by aisle there seems to be standard things just missing. The truck had just unloaded and the staff are working to replenish but it doesn't seem to be enough. I did find most of what was on my list. And all at the regular $1.25 price.”
“Great store great staff. Everytime I come in I’m greeted I drive all the way from auburn st just to come to this family dollar. I’ve never had a bad experience. The staff is amazing it’s like family. I love them even Ricky (lmao)”
“This dollar tree is amazing! They have a very good selection of items & the store itself is very clean. Also the staff is pretty friendly & very helpful. The only downfall is the parking lot and sidewalk has litter, garbage & cigarette butts scattered about. It may be blowing into their parking lot from the Walmart across the street but they should have someone out there cleaning it up as it doesn’t do the inside of the store any justice.”
“I like family dollar, usually has all you need, people who work here are normally nice and helpful.. only thing I don't like you can't get through the isles for boxes sitting in the way...”
“This dollar general location has the best staff personal I have ever seen! the store manager, I believe her name is Billie. Thanks you for helping me looking for what I needed and with your kindness!
I believe the best part is the organized and super clean environment 1,000/100% satisfaction !”
“I love me a dollar tree. We used to come here all the time and never had any issues. The staff is friendly the shelves are always full and we usually didn't have to wait in line long to be seen. I would recommend this location.”
“The only thing first off very dangerous isles boxes of stock everywhere!! Found everything I needed. Part food part household and protective masks and cold pills. Great clerk!!!”
“Walked in and grabbed a prefilled helium balloon. The young lady at the register asked me.I wanted her to fill it a bit more. Great customer service on her part. Unfortunately, it seems that customer service is going away.”
“This city has many Dollar General locations. Customer service is always excellent. They do not always have full stock or availability of weekly specials and also general merchandise that other locations have. It is a very clean location.”
“I love going to this particular Family Dollar because the associates are very friendly and helpful. It's usually not very busy and if I can't find something they are very happy to help.”
8AM - 10PM
3134 11th St, Rockford
Dollar Stores
“If you asked me weeks ago about family dollar I’d say no way I’ll go somewhere else but recently I ran in there for pop and was amazed at how clean&different the store looked before you’d go in there’d be boxes to the ceiling,the shelves were bare customers digging thru boxes trying to find what they needed and the clothes was a disaster now I went in there about 3 days ago and OMG!!! no boxes stacked up,shelves are stocked,the clothes are neat and the store just looks cleaner I give the new employees lots of credit bc that store was a disaster and with their hard work it’s done a 360 definitely will go back??????”
“Decent place to do your shopping but it's a hit or miss when it comes to certain items you want to buy from the store but other than that it's Worth the shot trying to find what you can and the clerks that works there are wonderful.”
8AM - 10PM
715 Broadway, Rockford
Dollar Stores
“Quick and easy shopping.... Dropped my change didn't know it and the employee chased us down to hand us the $18 back... The area ain't so good but definitely a good environment inside the store.”
“A little messy towards the back but they have a good selection of quick snacks and they carry the energy drink Venom which some places don't so that's a bonus.”
“Very sweet, kind, helpful employees and everything is easy to find. I only had issues locating gnocchi a while back, but they haven't changed the location of it since so all is well.”
“I'm giving this store a 5 star because the young man and lady that were working there tonight were polite, professional , and courteous. To me that makes the overall shopping experience much better! I've been here during the day when the cashier is playing his music loud, more involved with his phone than the customer. This night staff is doing a great job!”
“One of the better stores in Rockford in my opinion a little short on staff but always good service workers very helpful and informative very clean environment ??”
“The lady who checked me out just this morning was so nice and sweet.
The last time I was here too there was a young man who was also really nice early in the morning”
“Pleasant place to visit the staff is always nice and helpful i don't know all their names but adriane,carrie,and alex usually there the times i stop by and are always in good spirts and represent the store well”
“The cashier is NEVER up front when you need her and no bell or anything AND she was rude about explaining the sale they had...I should (by law) have gotten the discount price, but was on something small so I just said forget it, I'm not getting it now, otherwise is a nice e store, clean with a great selection”
“This dollar general is like going to the circus that comes once a year ? except it’s everyday here!?? Love the characters that come in and out of here!??”
“Friendly staff who immediately offered to take us at register. Mentioned new product of Poprock Hershey and showed me location - interesting for smores this year?!”
“The employees are sooo helpful and kind! I love this place because they actually have amazing stuff for amazing prices. I came in one day after they had put their clothing selection on clearence! I got a dozen new outfits and a couple dresses for less than 100 bucks. I can't express enough how much you should check this place out!!”
“When dollar tree is out of stock for certain things, this family dollar has them and plenty of it. Was happy with the selection and found lots of beauty care stuff that brought back nostalgia like tone and caress so will probably come back for more in the future. Some stuff like hair care and skin care is overpriced tho, but that's why you just have to shop smart and know where to go for certain items.”