“Today I realized I wasn’t receiving bills for my life insurance policy. I contacted the office and left a message about my concern. The office texted me shortly after letting me know they were looking into the concern and within a few hours I had answers. Very helpful!!”
“This office is fantastic…..Christy Dayton, you are so wonderful. Such a help with any questions about insurance. I’d give you 10 stars, but I know there’s only 5…… Every Agency should have a kind. , smart,friendly person as yourself…Thankyou for always being there for me ..This office is always helpful.. I’ve had other State Farm agents being with those not once did they take time for any concerns………….
I’m so glad I switched to Jason Bonomo…. He’s what Rocks In Rockford. Dawn Domino”
“Brian and his office provide a wonderful experience from start to finish. From the very beginning, he takes the time to understand the type of coverage most suitable for you and your family. Outstanding service, communication and personality. I highly recommend Brian and his team. Insurance doesn't have to be a bad experience, especially through Brian's office.”
“Mike is very professional. Answers questions, explanations everything in detail. He is also a very compassionate person and truly cares about people. Thanks so much Mike!!”
“Tim Is A Very Good Salesman, I Had To Cancel My Homeowners Insurance At One Time For A Short Time But Tim Kept In Touch. I'm Glad To Be A Part Of State Farm Insurance. Thank You”
“I can't say enough good things about Brian and his whole team, they have gone above and beyond with all of my insurance needs, concerns, and questions! Walking in to the office, I'm greeted by friendly faces and a welcoming atmosphere. If you're looking for a quality insurance agent, look no further!”
“I've been with this State Farm office for a few years now. Biviana is always very nice as is everyone in the office. Very helpful people. Wouldn't go any place else.”
“Eckburg has the best agents. I recently got in an auto accident, and my agent immediately handled everything she could. They're communication during the process was 2nd to none. Thank you Erin B. for you hard work, and taking such great care of your clients.”
“Jim and Matt at Allstate has walked me through every claim I have made out of the 5 years.. they had to jump in a few to make sure everything was bought correctly on things they missed when the adjuster missed it the fist time around”
“Janet was very helpful with getting my father's insurance switched from his agent in AL to the Jim Blevins office in Roscoe. This office has always been friendly and helpful with my insurance needs over the years.”
“Very friendly and helpful. They went out of their way to get information for me. I would recommend them to be you're agent. They will go above and beyond to help you.”
“I don't typically leave positive reviews, because I expect good service from everyone (Google just happened to solicit this review-request); however, Brian is top notch in the Customer Service-insurance department. I've had him for about 4 years now, and he's the best agent that I've had in my 3 decades of driving. I've had 2 claims with no issues too.”
“My experience with David has been wonderful. His office staff is very helpful. He took the time to explain all of my coverage options to provide the best services for my needs. I highly recommend his office. He's the good neighbor that State Farm promises.”
“We have been satisfied with State Farm services for more than 10 years as all our issues have been resolved in a fast and effective manner. However, the situation with our ensured property has changed while the premium became pretty hard for our family to pay.We started reviewing and researching alternatives. But before making any decision, we talked with our State Farm agent, Erik Abrahamsen. He is a very professional and trustworthy person. He found the suitable solutions for us and we decided to stay with State Farm for the foreseeable future.Thank you Erik.Valentina and Illya.”
“The team at Lucia Hauge's Allstate office have done a great job of providing us the insurance we need at a reasonable price. I recommend them because they're quick to respond to changes in our on going needs. Thank you all!”
“Milos provides excellent customer service, is knowledgeable and happy to answer all of the questions you may have. Highly recommend Komazec office for all your insurance and tax needs!”
“Staff is very informed and very responsive while also being warm and professional. They did not make me feel **** for asking questions about the insurance I was purchasing for my home and auto. Thank you for making it easy and keeping me informed on my decisions.”
“I have 3 vehicles insured right now for the same price progressive was going to charge me for one! The staff are always kind and courteous. I highly recommend this company.”
“They are amazing kind, caring, extremely helpful and empathetic.. I’ve been a State Farm customer since I turned 18 almost 15 years ago and have had 3 different agents by far this one has been the best..Honestly I have never personally spoken to Jason but Marlén an the other lady who work there are amazing..Marlén is fast, very knowledgeable and helpful.. Can’t see us ever going anywhere else..Best of all they are bilingual”
“Sonya is a very professional, efficient, considerate and patient lady. I went to her office on March 26, 2024 to inquire about car insurance. It only took me about 40 minutes to compare prices, make insurance plans, choose the contract and payment method, etc. As a new immigrant who just moved from another state with poor English, I did not understand several insurance terms, so Sonya explained to me very patiently and put forward very professional and reasonable suggestions on several key insurance terms. Finally, the price of the vehicle insurance contract signed by Sonya was much cheaper than the vehicle insurance I bought last time.
That day, even though it was raining outside and a little chilly in spring, Sonya's service made me feel warm.
In addition, Sonya also helped me contact the insurance company the next day to call for follow-up matters.
For this, I am very, very happy with the experience and thank you Sonya! And would like to recommend Allstate's Sonya to other friends!”
“Can’t say enough good things about this agency! Jill and her staff are so knowledgeable and kind. All of my questions have always been answered with care and compassion. I can’t imagine going anywhere else!”
“Absolutely the best customer service! I’ve been with this location for about 15 years. For cars, and rental insurance and now homeowners insurance. I change cars ALOT, and they’ve always been the best. They do what I need them to do, and quickly so I’m good to drive my new car that day! I can’t say enough good things about the entire team at Chris Shields State Farm!”