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January 2024 by savage
Some of the staff needs to work on they customer service skills I went up there to activate my credit card they didn’t help me I tried calling the number it didn’t work and they give me the same number I already called the lady was rude
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November 2023 by Debbie Douglas
Love my Bank!! Rushville Staff is phenomenal! ♥️
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October 2023 by Cecelia Leighty (Cece)
I love this bank.
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August 2023 by Beth Wilson
I've dealt with many banks before, and First Bankers in Macomb truly stands out. The staff isn't just friendly; they truly care about their customers!They always go the extra mile to help clients and quickly solve any issues. In a time when a personal touch is hard to find, First Bankers in Macomb combines great banking with a community spirit. I highly recommend them!
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June 2023 by Shannon Cook
They are all very friendly & do a great job!
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December 2022 by Dr. Mohammad Shamsuddoha
Customer service is poor. I called a few times and they failed to answer my queries and didn’t even redirected me to know the answers.
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September 2022 by Miami (Miami)
All the staff are so professional and friendly. Many times I feel uncomfortable entering a banking establishment because the tellers all stand there and stare at you. But here at first bankers. They greet you as soon as you come in the door it makes such a difference
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July 2022 by Mayra Rodriguez
New young girl at the window does not know what she is doing whatsoever, either she’s stealing money, or she’s terrible at counting.. when I went to deposit money we counted the money at home 3 times, and when we went there was 50$ missing and she was rude, never had issues with this bank until this girl started working there. When I called to talk to someone about issues of the deposits I had made, they started asking for my information which I gave them my name and yet said I had to come in and they wouldn’t give information or help over the phone. Maybe reconsider finding a new bank.
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July 2022 by Deborah Schwab
All the staff are so professional and friendly. Many times I feel uncomfortable entering a banking establishment because the tellers all stand there and stare at you. But here at first bankers. They greet you as soon as you come in the door it makes such a difference
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March 2022 by cathy cassidy
Very condescending and rude. Never answer the phone, only respond to emails
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March 2019 by Blakelan Dawn
This is possibly the worst bank my fiancé and I have ever dealt with. He has a debit card through them and has it set up so he couldn't overdraft with his card, and guess what? His card over drafted. Very very upset because they charged him the fee, when it was in fact their fault considering when he opened the account he asked about it and they promised up and down he couldn't overdraft with that account. Noticed it today so, we'll see if tomorrow it'll be fixed. Probably not knowing this bank though.
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August 2017 by Jerry G
I traded a vehicle for a motorcycle that was financed at First Bankers Trust in Macomb. Worst experience of my life ! I waited over a month to receive a title from them, it was just sitting at their bank waiting on one signature from the original owner. Amy B. there, decided to go on vacation and not get the title signed before she left. So needless to say, I had a motorcycle sitting in my garage for almost 5 weeks because title needed one signature from First Bankers Trust. I had to call them repeatedly and only on the 3rd attempt did they actually send me the title over a month later ! They never apologized or anything, I would suggest NOT using this bank for anything .
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May 2017 by Eric Franck
Worst bank people are very rude
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February 2017 by Mike Seymore
All your banking needs, friendly people!