O'Reilly Auto Parts in Macomb is described as more welcoming than the other store. Many customers report always receiving helpful service on their visits. One reviewer notes that any issues with a purchase were quickly addressed and remedied, and they have never had a bad experience, even mentioning an instance where an employee gave them a ride home when their car died in the parking lot. However, there are repeated observations that it is slightly obvious the female employees avoid helping women, with a question raised about whether women who hate women are hired. This pattern is noted as having been the way it has been for the three or four years the reviewer has lived there, with an exception made for a former employee named Tia, who is frequently mentioned as being missed. The store offers various services like free battery testing and a loaner tool program.
Matthew helped me this afternoon, he was very professional, and knowledgeable, I greatly appreciated him going above and beyond for me.
February 2026
Use them for my business parts! Definitely a friendly and knowledgeable staff. Parts are slightly more expensive than Autozone however they will price match!
November 2025
Mathew is a great guy. He put my headlight in for me. It was far more difficult than I realized. Great service!