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February 2024 by Greg Ragan
I had an appointment and was in and out in about 10 minutes.
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December 2023 by Scott Gray
Drove an hour and a 1/2 to get there and the person had called in sick. They sent me an email canceling my appointment. But it was sent after I was already driving to get there and didn't get the email till I arrived. Extremely bad experience with this place I would advise everyone to go somewhere else.
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September 2023 by Mona Stewart
Had appt today at 2pm that I scheduled thru website on 8-11-23 we live over a hour away. Get there and it's inside a Chiroprators ofc. He comes out and says I bet you are here for appt with TSA Precheck? Yes at 2pm well the Person was hospitalized and won't be back for a while, I asked and they don't call people with appointments to reschedule, we Drove over an hour. He said well the website states it's closed. I said no it dies not and showed him it says open now till 4pm he said well when did you make appt. I looked at my paper work and said 8/11/2023 he said oh well she didn't go to hospital till Monday?? Wow very poor service. Price of gas, live an hour away and they have been in hospital 2 days and no one can call to let people know this or put something on their website?? I will go elsewhere!! MStewart Illinois
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July 2023 by Paige Sloan
Very kind
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March 2023 by Ginny D
Go in with all your paperwork and it takes less than 5 minutes. Friendly & efficient staff!
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March 2022 by Lynita Stambaugh
This isn't a review- I'm trying to get an answer. How can I get someone from the Macomb office to answer a question personally? I need to get digital fingerprints for an online teaching job and not sure if I can get it done there or not? Thank you!
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March 2022 by MishrasMasterpiece
Wonderful experience, got there about 20 minutes after they opened, got right in. All times were correct and staff was friendly.
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March 2022 by Tounsi Corp
No contact, not at office when I went. Doors were locked, knocked, no one answered. "customer service line" is a 844 number that no one answers. Scheduled an Appointment, sat on hold music for over an hour. Still no one is picking up. I don't even think this company exists anymore.
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March 2020 by Sarah H
Took off work, drove an hour to get here to get the pre-check and the person wasn’t even there. Also, the hours are not what the TSA website says they are. What a huge waste of time.
