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August 2023 by Shady Abd Elsalam
Great prices and excellent maintenance.
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March 2022 by Wanda Epps
I spoke with Shan, U-STORE-IT Agent today, March 5, 2022. We are renting another unit this school year. The prices of the units are not only reasonable but clean. The customer service is still impeccable a school year later! Thanks to Shan we now have a new reservation.Thank youU-STORE-IT
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March 2022 by Robert Lorance
Can't say enough great things about this company. I have been with them since around Oct 2021 and had wanted a larger unit that was not available at the time. They stayed in touch with me and kept my name on the waiting list for the larger unit which had recently came available and contacted me to let me know. The transition to the new unit went exceptionally smooth and the customer service has been amazing. Shan has been a great person to speak with and took great care of making the process simple. Thanx again for everything you have done for me.
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March 2022 by Ryan Gottwald
Can't beat the price for the size of their spaces. Customer service is great. Shan is pretty awesome.
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February 2022 by Chuck C
Rented a unit from here around 10 years ago and had a great experience. My experience today has been a joke. After spending most of the day trying to find a unit number in the 700's, all I was able to find was the 100, 900, 1200, and 1300 ranges. No help on the phone or instructions that explained anything worth while, and now I'm at approx 5 phone calls with just no answer. At this point, I wouldn't rent a unit from this company out of principle. I can't imagine what would happen if there was actually a problem with your unit.Edit: Someone contacted me later in the day and cancelled everything. Someone reached out today to let me know that my refund had been processed. Good conflict resolution.
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December 2021 by Clemence Oborski
I second the positive comments about Cindy Ford. I’ve had more than one issue that required her involvement, but she will solve the problem.
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September 2021 by Sam Wendt
Great customer service. Tons and tons of options with decent prices. The sales staff are all extremely attractive & intelligent people with bright futures. Their professionalism is unparalleled. Their helpfulness is on par with finding a map when you're lost. They are truly fighting to make the world a much better place. I would literally die for them.
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May 2021 by Angie Johnson
Excellent service. Extremely safe and secure. I have no worries leaving some of my most personal items here. Highly recommended
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April 2021 by Tyler Kreps
Terrible business. They have no clue what they’re doing. Try charging me weeks before due date. Numerous calls asking questions that have been answered NUMEROUS times. 0/5 garbage.
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September 2020 by Mary Molloy
Great facility! Excellent owners! They have their act together!
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March 2020 by Estherlitta Ramos
Buying boxes
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August 2019 by Mary Hester
Called u-haul 2weeks in advance for a truck to move Denmark IA Bellevue NE and had to pick up truck in some town in Illinois and car dolly in a whole different place in iowa.they quoted me a price and I told them I would have a prepaid net spend card to cover rental and then found out when I got there they wanted $100 deposit . Not a good way to do business.
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September 2018 by Hassan Abdelgalil
great services .. very helpful & friendly staff . Lisa Greer & Cindy Ford are so nice & kind with professional customer service skills.. We really appreciate their help . We had a wonderful experience there
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May 2018 by Karoline Nieckarz
Great service and affordable rates. Friendly and helpful staff!
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May 2018 by mason reed
Easy and fast to set up, climate controlled storage! Staff is nice and easy to work with. Good pick for storage in macomb
