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February 2024 by Brandon DeWeese
I highly recommend UCB. Matt Lawver has been very responsive and great to work with.
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January 2024 by Aleigha LaCole Morgan
They have amazing customer service! They are willing to go above and beyond for the customer! I highly recommend banking with them!
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October 2023 by Brianna Jones
I'm not from Macomb; I am actually from Central Illinois, and I am attending WIU. Just recently, my bank account at home got hacked, and I had no access to my funds from there. I recently got a check from a small gig I am doing, and even though it wasn't the required $100, they were willing to accommodate with me. Cheryl was absolutely kind and understanding of my situation, and she got me signed up and squared away. Because of this, I was able to pay a couple small bills. You guys definitely have a permanent member to your bank now. Thank you guys so much.
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October 2023 by Susan L.
HORRIBLE inconvenient bill pay service that takes forever to get payment to the recipient! Change bill pay companies please. What is the point of bill pay if it takes a week to get the payment out. Slower than mailing regular mail myself.
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June 2023 by Alexis Stutes
I had a very good experience here today! (05/19) Kim and the lady she was training for the Colchester Branch (I’m sorry, I forgot her name) were both very nice and had great customer service! Even though she was training, the process was not very long at all and they made conversation with me while doing the process and made me feel welcome as a new customer!
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April 2023 by Dr. Mohammad Shamsuddoha
I do maintain an account. Not that much. Went there for another reason for maintaining a non profit account. They are friendly. Stuffs are changing frequently. Managers are awesome. They did notarize my bunch of documents without questions. Love that.
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August 2020 by SchaZe
I really like it there. Everything is quick and no complications. Hoped there was a water thing there for hot days in the summer, but COVID still here so understandable :)
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June 2020 by Dalton Matthews
Kim, the branch manager, and all of her team members (at all of the branches that she manages) have and constantly continue to go above and beyond for their customers. The level of kindness and professionalism that her and her team exhibits is beyond measure. Once again this week, in the middle of a nation wide COVID 19 pandemic, Kim was able to successfully make banking and managing financial accounts possible and stress free for me! Her reassurance and can do attitude is what sets her and her team apart from many. Thank You to Kim and all of your TEAM for all that you do! We as a community are Blessed to have you!
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June 2020 by Marcy Olague-Jamaica
I recently spoke with one of the bankers about opening an account for a friend. She was very understanding and helpful. My friend will definitely open his bank account with United Community Bank.
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June 2020 by Uwalaka Eze
The Manager KIM is practicing financial fraud, if you don't check you account daily, they will sneakin charges on you, the way she speak to individuals is with no regards and she will speak as if she owns the bank forgetting ahe is an employee, her tone of communication is equivalent to that of a racist trying to act hide it.
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February 2020 by sreenivas chowdary
Kiri Bigsby has been amazing to me and has gone above and beyond for me while experiencing personal hardships.
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January 2020 by diannDNC
Kiri Bigsby has been amazing to me and has gone above and beyond for me while experiencing personal hardships. She deserves a raise. And free coffee gift cards!
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November 2019 by El Perro Blanco
My human comes here to get the paper that he uses to purchase my food. The staff here is very nice. They are always very generous with the treats upon my arrival. I wish I had thumbs, because if I did they would both be extended upward for this place.
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June 2019 by Eric Franck
Everybody is really nice except for the Branch manager she was very rude
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March 2019 by Tim Riden
Been banking here for years. NO COMPLAINTS!!!!!
