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July 2025 by Luke Hardie
I had a fantastic experience with Storage Rentals of America. From the moment I booked my unit, the process was smooth, simple, and stress-free. The staff was incredibly friendly and helpful, answering all of my questions and making sure I got the right size unit for my needs.
The facility itself was clean, well-lit, and secure, which gave me peace of mind knowing my belongings were safe. I really appreciated the easy access hours and the fact that I could manage everything online, including payments and communication.
Pricing was very competitive, and there were no surprise fees — everything was explained clearly upfront. I also liked that they offer month-to-month leases, which gave me the flexibility I needed during my move.
If you’re looking for reliable, affordable, and professional storage, I highly recommend Storage Rentals of America. I’d absolutely use them again!
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April 2025 by Marna Rojas
Great. efficient and friendly service. Made the move-in process pain-free
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March 2025 by Brandon Schwengels
Kayleigh did a great job. She is very nice.
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March 2025 by Matt Armstrong
Kayleigh was very helpful
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March 2025 by Bailey Gildea
Kayleigh was amazing! Best customer service I’ve had in a long time
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March 2025 by Daimon Wilcox
Or neighbor works there she answered all of my questions thank you!!!!!
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March 2025 by Lorri Trosper
I inquired about a storage unit for a friend of mine for his trailer. Kayleigh was very professional, easy to understand and knowledgeable. I would definitely reccomend her for all your storage needs!
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March 2025 by Kassandra Kirk
Called for information on a storage unit since I'll be moving, spoke with Kayleigh in the office and she was very friendly and answered all my questions, I really enjoyed talking with her! I would definitely recommend this company.
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March 2025 by Brandon Sanders
Nice property. Great prices.
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March 2025 by Jess C
Awesome, Awesome, Awesome!! The staff was so friendly and amazing. Kayleigh managed to answer and assist me with all the questions I had. I would not of expected this from a storage company. She did so many things for me during a very stressful time that I can’t say enough! Thank you so much!
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March 2025 by Katherine Fleming
Kayleigh gives wonderful friendly service! The establishment is wonderful nice and clean and a friendly atmosphere! Kayleigh is the best!
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October 2024 by Danica Lovings
When this facility was Red Dot storage I would have given it five stars. Since being taken over by storage rentals of America it has gone completely downhill. It's so bad that we are pulling all of our property out of our unit and relocating to another facility. I signed up for autopay in August but then in late September after my next payment was due I started getting late notices and noticed my bill was $20 higher than the month before. I tried numerous times over a period of a week to call the number given in their emails and texts to speak to a manager and the voicemail system would only go in a loop and take me back to the beginning and I could never speak to a human. I replied to the emails and the texts from Marcy along for my payment, to request a call and no one ever called. It took me 2 weeks of trying to finally reach an agent. She explained there was a late fee and when I asked how that could happen because I had Auto pay, she said it's up to the local facility to run the card payment for auto pay and for some reason they didn't. She mentioned that they still did not have a property manager and that could be part of the reason. After 20 minutes on the phone I finally was able to get it straightened out and they removed the late fee but I had to pay over the phone with my card.
Two weeks later we had a moving company representative coming to give us an estimate and the gate code would not work. It said access denied. I called the number and they gave us two different codes to try and those didn't work. The representative escalated the matter to try to open the gate remotely. This resulted in us waiting on hold for over 10 minutes, wondering if they were going to come back on the line. My husband called back while I stayed on hold on the first call and we then had two agents trying to figure out how to get the gate to open. It was a Wednesday and it just so happens the local office is closed on Wednesdays. Really? After 20 minutes they were finally able to open the gate remotely. It was a huge waste of our time and money and frustrating as well for the moving company rep who had to wait behind us. They said they would report the issue to the facility owner, which is what the agent said regarding the issue with my auto payment problem and no one ever called me.
Then last week I started getting overdue payment notices again for my October payment! I called back again spending another 20 minutes on the phone and this time the rep said she couldn't see where my auto pay request in August was successful! It took a while to get her to transfer me to someone who could remove the late fee and once again I had to pay over the phone with my card. There won't be a November payment because we are pulling out.
There are plenty of other storage facilities in the area. Don't waste your valuable time on this one. I'm sure I've spent no less than 3 hours dealing with their mismanagement in the past 2 months.
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August 2024 by Melanie Gamlin
I would give them zero stars if I could. Since they have taken over for Red Dot, their customer service is horrible! No one has any answers, and the run around we were giving was horrible. Plus, it was apparent that they really don't care if you are having trouble accessing your storage unit. I would run from this storage place.
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August 2024 by Bill Gamlin
Since the new management has taken over it's been a disaster. Gate codes won't work, no property manager to take care of problems. They repeatedly promise to have the district manager call me back within 24-48 hours but it's now been a week. I've called multiple times and it's always "there's nothing we can do". Don't bother using this rental company, it's a waste of money!
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February 2024 by Katelyn Janz
Quick and easy info. Thought I was locked out, but it was a provided lock. Service by Akela.
