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July 2024 by Jerome Harrison
Employee told me they don’t allow customers to use the restrooms any more because one customer screwed it up for everyone else?
Is that a policy every store has?
Employee explained it was a mistake and took care of it
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May 2024 by Ricardo Mendez
Honestly I'm stuck between 4 and 5 starsI will sayThe customer service from JT was so unremarkably exquisite that it shifted the tide from 4 to 5His professionalism, his attitude, his experience with my issue in particular is worth the 50 percent mark up.Still saved me a couple to few hundreds bucks so I can't be frustrated albeit I am entertained by the whole thing enough to comment about it. Which is also why he earned this place 5 starsShout out to willy too for helping me with my scan, and making the effort to keep a positive attitude. I've dealt with a lot of crumby people at autoparts stores so I'm happy overall that this was one of the few great ones.
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April 2024 by J G
I will come here before Advanced Auto Parts any day! Hands down the best experience I've had at an auto parts store, and I really think the customer service here makes the biggest difference.The gentleman I spoke with on the phone was even more helpful in person. He had windshield wipers arranged by price when I got there, and explained the differences between them. He didn't talk down to me and let me decide after giving his recommendation. Not pushy at all, just genuinely seemed to want to help me choose the right product. 11/10 recommend
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April 2024 by N M
The staff is always friendly and very helpful every time we are there.
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February 2024 by Judi Hannah
I was greeted when I walked in the the door. The store is clean and well cared for. JT replaced my windshield wipers and filled my windshield fluid, both which I purchased.When I asked him about an issue I was having with my car, he checked my battery and alternator. He found that my battery is bad. I checked with him to see if one was available . I will be purchasing the battery on Thursday. I had an awesome experience at your store. I will continue to purchase what I need for my car, at this store.
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January 2024 by Marty Mercereau
They couldn't have been more helpful.
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September 2023 by Lucas Daulton (Mr.Quickpick Of Chicago)
Great staff, very helpful!
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August 2023 by Mike Graham
Awesome
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July 2023 by Juliana M
2 instances of them being rude to me. Will never be going back.
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June 2023 by Marty Mercereau (Big Dog Mercer)
They couldn't have been more helpful.
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May 2023 by Chuck Widerstrom
They take in used oil, always have the auto parts I need and employees always helpful
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February 2023 by Katy W.
A shout out to Jeremiah for helping my stranded daughter figure out why her battery died. Thank you for assisting her when the oil change place down the street told her to stay overnight at the hotel and leave her keys( when they still were open for 15 min) She was scared and didn't know the area. So thank you to this store to knowing true customer service.
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January 2023 by Eve
Friendly and very helpful staff
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December 2022 by James Stolte
I always have a good experience at O'Reillys
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October 2022 by Merle W Nicks Jr
Knowledgeable and friendly staff.
