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August 2023 by Nicole Carter
I wish I could give 0 stars. They have the WORST associates working for them who have no customer service skills. They don’t care about the small community of Marengo or their residence. I will go 30 minutes out of my way to avoid this pharmacy at all costs.
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January 2023 by kari Heil
I think they should be open longer on Saturday, considering they are the only pharmacy in the town! 2pm is entirely too early and, they will call 15 minutes before closing to let you know you have something filled only to not be able to get it picked up until Monday because they are not open on Sunday. My daughter has to had either go without her seizure mediation or make other arrangements to get it filled somewhere else. They don't even offer an emergency #, at least Brandts did that. Horrible pharmacy. Not dedicated to patient's care or needs. Privately owned or not, this is not acceptable.
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December 2022 by T B.
Not polite and disrespectful... Prices are high also... Never again, is rather drive a bit then shop here. Interior of store is half a$$ displayed as well.
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November 2022 by Derek Anderson
TERRIBLE customer service!!! Went to drop off a prescription and was given major attitude and told I was bad at my job because the hospital messed up, don't use this pharmacy.
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October 2022 by Angela K.
I don't have a problem with this pharmacy, I actually liked Sunday hours and drive-thru. But the drive-thru has not been open all year. I received a phone call at 9:00 A.M. this Sunday morning that my scripts are ready. I drive to the other end of town and they are closed. Would have been nice to have heard that in the message. I got another call this morning. Went to get my prescription, the young woman who helped me was very rude. Unbelievable, must be child of owner!
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September 2022 by Rhonda Lane
This pharmacy does not take GoodRX and the prices are ridiculously high. You can go to Walgreens without any insurance at all and get your prescriptions so much cheaper. They only care about their wallet.....NOT YOU!!! AND because I took my business elsewhere, when I have another pharmacy call to transfer my prescriptions, they lie and say I have no refills each time just to cause problems. Bad news travels fast!
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August 2022 by Kayla Lange
This is the only pharmacy where the staff is kind, know who you are after a couple visits & actually care. They are fast & efficient. Any complaints seem to be more against their own insurance companies. Remember most people likely will only leave negative reviews. Give them a chance.
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August 2022 by Snapz Wagner
The worst, and rudest pharmacy in the world. The owner argued and chastised my own mother there in front of a crowd over a medication she needed. It was verified (again) by her doctor that she needed it filled ASAP. I’ve personally seen the owner insult people again and again. All this info im telling you (about the horrible staff) can be backed up by about 3/4 of the town - so google, PLEASE don’t remove this review.TheyMake false presumptions and accusations. They gave my father the wrong blood pressure instead of the one prescribed This pharmacy is the only one in town also. Please Walgreens or CVS - set up a location in Marengo!!!
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May 2022 by Leroy Varella
Should have listened to the reviews. Was bluntly told they don’t have it in stock without hesitation… I don’t even think he bothered to check.
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March 2022 by Allison C.
Will not allow you to leave with your prescription unless you spend $5 or more using your debit card. Absolutely ridiculous and this caused us a huge inconvenience with a baby at home trying to fill our script. I will be giving extra effort of mine to avoid this place from now on. I understand why they have received such terrible reviews in the past.
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March 2022 by Robin Patel
Really sorry to post honest review about this pharmacy; I was billed incorrectly to my insurance, I found out when I checked into my insurance company and I found I was getting billed on my medications and I never got my medicine. This has been going on for last few years now, I have my business to Vipul Patel with hope I will get good service as he talks my language, but didn’t know he was another fraud when it comes to billing insurance
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February 2022 by Adam Mitchell
They people steal your medicine , and bill insurance company. I will never recommend this pharmacy to anyone. Vipool is worst man to cheat with our community
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January 2022 by Jacks B
Always very friendly and prescriptions are done in a timely manner. Very happy they are now doing covid testing as well.
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December 2021 by Ozer Suner
Stay away from this pharmacy. I choose them because they are in town , but they always do something wrong. My doctor orders 90 at a time they fill 30 at a time , They give wrong brand . I started using CVS , very good service , no mistakes , and they use free mail service too .no headache big relief
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November 2021 by Sandi Tenglin
Always great service and helpful