The Best Western Marion Hotel offers clean, comfortable, and quiet rooms equipped with mini-fridges, microwaves, and wifi. Many guests find the beds comfortable for a good night's sleep. The staff is consistently described as friendly, helpful, and fantastic, with excellent customer service at check-in and check-out. The complimentary breakfast receives mixed reviews, with some calling it terrible and others describing it as good or top notch, featuring items like waffles, toast, and free warm cookies. However, some areas need improvement. Rooms are noted by some as dusty and outdated, needing a remodel. There are occasional issues with amenities, such as a TV with weak signal, a hot tub out of order, and pool hours that some find limiting. The parking lot is smaller and can be confusing to enter, with limited space for trailers or larger vehicles. While generally a fine place to stay, some guests mention discrepancies with advertised pricing. The hotel is conveniently located near plenty of shopping and restaurant choices.
The staff were very helpful. The room was clean and good size. Bed was comfortable. Heating and Ac unit was quiet.
July 2024
Customer service was fantastic! The staff at check in and out were extremely nice!! The breakfast was good, and the guy making sure everything was hot and clean on the breakfast bar was awesome too! Only complaint is the dusty, outdated rooms. Needs a remodel so bad. The pool was also far from great.
June 2024
They advertise rooms for $67, but when you check in, it's actually $115. They think the false advertising was funny. The elevator was broken.
