The Best Western Marion Hotel offers clean, comfortable, and quiet rooms equipped with mini-fridges, microwaves, and wifi. Many guests find the beds comfortable for a good night's sleep. The staff is consistently described as friendly, helpful, and fantastic, with excellent customer service at check-in and check-out. The complimentary breakfast receives mixed reviews, with some calling it terrible and others describing it as good or top notch, featuring items like waffles, toast, and free warm cookies. However, some areas need improvement. Rooms are noted by some as dusty and outdated, needing a remodel. There are occasional issues with amenities, such as a TV with weak signal, a hot tub out of order, and pool hours that some find limiting. The parking lot is smaller and can be confusing to enter, with limited space for trailers or larger vehicles. While generally a fine place to stay, some guests mention discrepancies with advertised pricing. The hotel is conveniently located near plenty of shopping and restaurant choices.
I'll give this 5 stars all around as it had everything we needed for our one night stay. And the clerk, Jason was very friendly and had great customer service.
March 2026
The property is in need of a serious refresh, which management told me they have started
March 2026
I loved Jason such a nice guy to talk to while he was getting our room prepared. Loved the breakfast you had plenty to eat on. Staff was nice and the rooms were just as great! Definitely coming back when ever I can.
