“The initial measurement they did for my suit was inaccurate (apparently the rep who usually handles that was unavailable) and as soon as the suit came in and was obviously way too big, Samantha went above and beyond all reasonable expectations to make it right, including coming to my home the same day to remeasure and then over-nighted the properly altered suit to our hotel. Nobody is a hundred percent, and how a business handles its mistakes is one big way it can set itself apart from the competition. Samantha handled the situation perfectly and won my family's business for as long as Joyce's is in business.”
“Super friendly and knowledgeable staff. They are very professional and quick. We went in for a few tuxedo/suits and the guys were measured and out the door in about 20 minutes. Super fast and easy ordering process with lots of men's formal wear options. Highly recommend.”
“Katie made wedding dress preparations absolutely flawless! Everything from the first visit, to checking in about dress alterations, then reminding me to bring my dress back in for a steam the week of my wedding! Katie is so personable and made me feel like I was her one and only VIP every time we talked! I literally don’t know how she does it! I will recommend her every time anyone asks. 10/10. Gold star. Amazing.”