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February 2024 by Teresa Rogers
Yesterday, 2-11-24, I took my mother to transfer her phone to Crickett. We were helped by a young man named Kevin. My mother is 83 years old and has some difficulty hearing. He went above and beyond being helpful and courteous. He definitely deserves a pat on the back. Thank you Kevin !!
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September 2023 by Mary Sierens
Knowledgeable helpful customer service and support
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August 2023 by Bethany DeLauder
Great place, always clean and nice people!
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May 2023 by Deborah Enochs
Awesome customer service but the "extras"like a number change will COST you
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May 2023 by Deborah Enoch
Awesome customer service but the "extras"like a number change will COST you
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May 2023 by Joseph Wright
Excellent personal relations, and service!
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February 2023 by Steve Snyder
Great my wife loves there service $30 a month
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May 2022 by The Black Sheep
Staff pretty good and prices aren't too bad. Just too many complications dealing with Cricket on the whole sometimes.
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May 2022 by Tina Waugh
Loving my Cricket phone. Great service.
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April 2022 by Keshia Roberts
Great customer service!!!
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December 2021 by carlos perez
Staff at this store is so bad they drove me into a frenzy and I said some horrible things...but they took me there. They sold me a broken wifi hotspot unit and then blamed me because I did not purchase the extended warranty. Unfortunately for me, this is true but it took me just over two weeks to figure it out in between visits to this poorly managed store and calling their phone support. All I wanted was an exchange for a device that actually works. How dare I right? Already dropped their wifi and will quit their phone after 5 years due to this nightmare in a few days.
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December 2021 by Gigi
Friendly and knowledgeable staff great product and service
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December 2021 by terra vailes
Store needs to let you know that you are charged a upgrade fee and if you take back to store same day you don't get the upgrade fee back....
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November 2021 by Beth Trusty
The new team is so friendly and helpful!
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October 2021 by Morg97B
My wife and I go in to upgrade our phone. We picked out everything we wanted and received a total of approximately 400 dollars. That would have been a great commision for the salesman. Dexter is his name. However instead of continuing the sale he started searching for ways to save us money. In just a few minutes he says " I'm gonna be really transparent here...I want the sale but but if you guys come back in a few days We can save you over 200 dollars." I was so surprised that a guy working on commision in a sales position would rather save his customer a substantial ammount of money than take his commission. I really appreciated that. Anyway...this was my experience at Cricket Marion Illinois and I highly recommend it to anyone. Oh btw the reception is excellent.