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June 2024 by Jaci Doss
My daughter got a betta fish and supplies from here and the lady working was Great! Very friendly and sweet to my daughter! Will be going bank for pet supplies and because we both love to pet the big friendly tortoise they have!
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May 2024 by Ellen Belt
Bought a ferret from them and the worker said they were really tame and sweet. Wouldn't let me handle the ferret so I should've seen the red flags there I bring him home set him up and he's extremely vicious to me and my children. I called the pet shop and asked if I could return him or exchange him for another pet and was refused and the lady I spoke to was incredibly rude. So I basically got sold a vicious animal that my children are terrified of and can't even get a refund or exchange. In Illinois there is a lemon law on pets and that the pet shop is supposed to give a full refund or exchange for another pet of equal or similar value chosen by the customer just over all bad business. Now I'm stuck with an animal that I can barely feed or change it's cage without it trying to attack me... Lost out on 400$ here. You would think when you spend that kind of money somewhere they would value their customers.
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May 2024 by Amber Smith
My family goes here several times a week for pet supplies. The staff is ALWAYS helpful and informative with anything we may need. We have basically become friends with half the people that work there because we are in there so much. They have awesome prices on supplies and pets alike. The actual animals are always in great shape and well cared for. These people actually care about your animals. They will go out of their way to make sure they give the best products and advice. I HIGHLY recommend Dee’s Pets to anyone looking for a new pet or supplies for the ones you already have.
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May 2024 by I. k. Hunt
The staff are uneducated on the proper care of animals and they advocate for poor advice. They have a tortoise that sits in there in a bucket all day everyday as a decoration for the store. He just walks in circles and looks miserable. Their new fish tank set up allows the fish to jump over the ledges and throw themselves all over the place. The staff are also exceptionally rude and when trying to pick specific fish, i was told that that was not an option and that they were going to give me whatever they could catch although I am the one paying up to $10 per fish on this and have every right to specifically choose the fish. I purchased live plants in cups and when I got the cups home, I realized that the plants were covered in mold. Not a single fish that I bought from them lived More than six days even though All of my fish are perfectly healthy and I haven't had a single loss other than the fish from this store. And on top of that, the owner of the store is very Blunt and rude unless you are an attractive woman.It is a very unprofessional environment where they believe that they know right even though the advice that they give is not in any way educated or considerate of the animals lifelong wellbeing, but instead how to keep it alive until the 24 hr guarantee is up.
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May 2024 by Cas
They have *okay* reptile care but their rodent stuff is awful for the most part
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May 2024 by Janie Hall
Always friendly, and always has what I'm wanting or needing
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May 2024 by Allison Watts
Super friendly staff and very knowledgeable.
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May 2024 by Chet Zuber
This place has had an awesome facelift. The staff member we spoke with knew her stuff and was really helpful
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May 2024 by Nicholas L Smith
A+ great store and people lots of exotic s and rare pets
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April 2024 by Heidi Sehlke
They are always a big help,everyone is so nice and welcoming. Always have what we need for our animal babies, and their upgrades are looking pretty nice as well
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April 2024 by JJ Hotbox Survives
They have so many animals. My daughter got a ?bunny. Prices not bad. Tons of fish. If you love animals go here.
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April 2024 by jessica parr
Great staff and an ever growing stock!
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April 2024 by Carl Miller
Great pet store
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March 2024 by Tigre Lily
Friendly knowledgeable staff. Love that they let us handle potential pets. (Not just if we are buying one). Great variety of just about everything you want or would need. if they don't have it, then they can get it.
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March 2024 by netalia trusty
Great place to buy pet supplies!
