Diamond Designs by the McNeills is a highly regarded jewelry business that consistently exceeds customer expectations. The staff is praised for their friendly, knowledgeable, and helpful approach, taking the time to understand each customer's vision and guiding them through the process of creating custom pieces or refurbishing existing jewelry. Customers appreciate the business's attention to detail and willingness to go the extra mile, whether it's offering to FaceTime to clarify specifics or meeting the challenge of working with an oddly shaped diamond. The owners are described as passionate, down-to-earth, and genuinely invested in building connections with their clients rather than just making a sale. Overall, Diamond Designs by the McNeills is commended for its exceptional customer service, high-quality workmanship, and the ability to deliver stunning, personalized jewelry that exceeds customers' expectations.
Went in for ring resizing. I had texted to confirm no appointment was needed. The staff were helpful, didn't feel rushed. Knowledgeable.
January 2026
Got links removed and batteries replaced for two watches here. Very timely and friendly. Highly recommend.
December 2025
I can see why this little place has such good reviews. Quick service at a more than reasonable price. Just picked up my watch and I couldn’t be more happy with the results.
