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March 2024 by Patrick Garon
I like this place for things you would not normally need excellent quality on or less expensive than an auto parts store. So far, everything I have purchased from harbor freight, has held up. The employees are not very helpful so make sure you know what it is your looking for, if you ask they will walk around the store just as you were looking for it, most of the employees are friendly with the exception of I am assuming is the manager, when I say friendly I mean not seem like your bothering him when you ask a question. But like I said, for the most part, I'm satisfied if I need a cheap throwaway tool or a tool that quality doesn't matter for use.
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February 2024 by MDE1913
Staff watching the clock fifteen minutes before closing, reluctant to answer questions. Product quality is good for the price on most items.
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February 2024 by Beverly “Bev” Brown
Always love this place
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February 2024 by Bug the Biker
If you need tools, here is your place to find them at a good price. And they are a good place to find oddball tools and items that you can't find anywhere else. The staff is very friendly and helpful. I've never had a problem with tool quality, but they have an excellent return policy if you do have a issue
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January 2024 by Cyber Terrapin
Good selection at good prices.
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December 2023 by Dave Gergely
Excellent customer service very positive experience. Lots of goodies to look at. Merry Christmas
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December 2023 by Michael Perry
you got to watch it you'll find yourself in their losing track of time cuz they got so many good deals and they're also friendly and willing to help you find what you need
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December 2023 by Roy Ward
Always friendly and helpful staff. For a small store they carry almost anything tool wise you need for most jobs
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August 2023 by leader ship
Every tool you can imagine and some that you can't believe they invented. Seriously the selection is beyond everyone else. Prices, warranty are fantastic. In addition at times, lately weekly, they give out free gifts....it differently is a cool, useful place to shop or browse.
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August 2023 by SwampPuppy
I cannot understand why the employees here find joy in making it difficult to shop here. Anytime I have ever had a a question or needed something to order has been met with immediate attitude and resistance. I drive almost 30 extra minutes to mt vernon location so I don't have to deal with Mark the general manager or multiple other rude associates like Ruth and the chubby kid with glasses
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August 2023 by The Black Sheep
Great prices on good tools. I have never had any problems with any tools I've bought there but have heard of others having problems with big ticket items. Occasionally low on stock but I have no other complaints about this very handy store.
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June 2023 by Greg Sherrow
Bought a 3200 Preditor pressure washer on 6-19-23 took it home and used it for about 30 min. I shut it off came back and tried to restart it and it would not start. I took it back on the same day and exchanged it for another one. On 6-20-23 I took it out of the box and put it together. I tried using it and it would not start. Took it back and asked for a refund .I was charged $80 for a restocking fee. I guess Harbor Freight would rather keep my $80 than keep a long time customer. Don't buy the pressure cleaners from Harbor Freight with Preditor engines they are junk
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June 2023 by Anne Marie Bracken
The warranty plans are totally worth it. We've replaced several items throughout the years and theyve honored the warranty everytime no questions asked.
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May 2023 by harrisconnection Harris
I like Harbor Freight Tools alot. The only reason it did not get 5 stars is because I sometimes go in and they have not carried something that was obviously a hardware item. Although I know it would be difficult to carry everything, some items are just common sense. I love the small town atmosphere there. Everyone is so friendly, greeting you as you come through the door. Employees know the store - just ask and they take you right to it. I will always choose to go here first before going to a big box store. It is certainly a gem in the neighborhood.
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May 2023 by AnneMarie Bracken
The warranty plans are totally worth it. We've replaced several items throughout the years and theyve honored the warranty everytime no questions asked.
