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January 2024 by Floris Curwick
Charelle and Renee where the biggest help with this process, they give me so much information about the car and kept me updated. I thought buying a car was going to be this big complicated mess but they made it so easy and fast, I’m so glad I came to Volkswagen of Marion for my first car and I’m very great for that. I had the best two sells women to help as well definitely would recommend going here for a car, and I wish I could give a million star review cause if I could if I would. And for more poof of a very satisfied consumer. And both Renee and Charelle text and check up on me and my car and are always willing to answer my questions, and the fuel efficiency on this car is incredible. Every-time I go anywhere I’m still just so amazed by it, and all the safety features on this car is just wonderful. I love my 2024 Volkswagen Jetta, and even if you’re looking not for something like mine I’m sure they help you find something you’ll love. When me and my Mom went to go and get my car she was falling in love with one of their SUVs. This is one of the nicest places I’ve been to and I am proud to be a Volkswagen owner.
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January 2024 by Jarrett Nunley
Friendly and efficient. Made the buying/trading process simple and never felt like I was being “taken for a ride”. Great place to buy a car. Trent Green was my sales representative and he was great. Thanks again
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January 2024 by Abigail Dover
Trent was great to work with while my husband and I were searching for our vehicle. We highly recommend Trent because he was eager to work with us, answered all of our questions, and made sure we drove home in the perfect car! We had a great experience here and we are enjoying our new Tiguan!
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December 2023 by Jamie Foster-Dean
Spoke with Lindsay a few times before going to the dealership. Met with her, loved her, traded in my beloved car with her. Will recommend her to others as we go. Thanks, Lindsay!
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November 2023 by Alexa Rieckenberg
My husband and I had a great experience! The process was quick and painless. Charelle was awesome to work with and went out of her way to help us get the absolute best deal.
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October 2023 by Katie Rowland
Charelle Byrd was very informative and most pleasant personality, which made a very relaxing, enjoyable experience. She was very professional. And this was the first time I’ve really enjoyed myself buying a car. Plus, the financing went smoothly and very professional with Jay Wright, who was very friendly with a calming personality.
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October 2023 by Christina Greer
Very friendly and transparent with offers. Payton was knowledgeable and patient with us. Was even willing to stay after closing to get us in our Atlas that day. Website easy to maneuver & showed better options than other dealers in our area. Staff as a whole was friendly and accommodating. Will recommend to our family and friends.
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October 2023 by Jacy Hileman
Tyler Griffin was amazing to work with. He made the process so easy and there was no doubting with him. The sales team is amazing here and as a customer, I feel it would benefit the employees to have two consecutive days off a week. Just hearing feedback sounds like the sales team would all appreciate this accommodation! Make this happen for them!
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September 2023 by devi vidyapith
Payton was amazing. We never felt pressured & rushed throughout the process. I’m so in love with my new car.
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September 2023 by Natasha Riddle
The sweet victory of patience and hard work!!!!!Listen up!!!!??My husband and I went to Volkswagen of Marion a year ago and the numbers were not quite right. They gave us advice and to come back in a year if we took the advice! We took the financial advice and built on our credit and we walked away yesterday with our brand new 2023 Volkswagen Tigaun (the show room car)! We cut our interest rate in half and even lowered our monthly payment!!!!The Riddle's are extremely happy with our time with Volkswagen and would advise you to listen and do your part, so they can do their part! The lady that helped us was so kind to our little girls and made us feel so welcome.Let me add, we arrived around 2pm and drove away with our new car by 4:30pm!!!! Who can say they ONLY spent 2 1/2 hours at a car dealership !??Thanks again VW of Marion!☺️~Natasha, Caleb and the girls!
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August 2023 by Beverly Wyant
We had such a pleasant experience here. Trent Green was our salesperson and he was so kind and patient. He went above and beyond by emailing us videos of the vehicle we were initially interested in and test drove. Trent even explained all of the features on the vehicle we purchased AFTER we purchased it! And then we received a follow up video thanking us. Jay in Finance was also very kind and very personable. We enjoyed our entire experience at Volkswagen of Marion!!!
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August 2023 by Syphoy Ly
I would like to give VW Marion 10 star if I could ! Paytan was very helpful getting us thur online info and running thur buying my dream car ,even if you live in Madison WI or anywhere they able to help you . They very patient with us ! Mr wright which is our finance guy help us so fast that was able to hit the road back home . The team here very good if you looking for a car don’t hesitate to contact them .
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August 2023 by QuRina Young
Everyone was so welcoming to me and my little boy as soon as we walked into the building. He even made a comment on how nice they all were and talked to him. They have such a great atmosphere with wonderful people. I had Renee Grimes assisting me and she was helpful in every aspect! She explained everything clearly and helped me understand things and answered all my questions appropriately. Jay was also wonderful through the process and made sure i was satisfied and went through all steps as i was finishing up signing papers. I plan to continue business with them and definitely recommend VW of Marion!
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July 2023 by Chandra Stilley
Originally went to look at a 2017 Hyundai Santa Fe and trade my Mazda in but thanks to Lindsey Horn and Jay I got to trade my Mazda in for a brand new 2023 Volkswagen Taos SE4motion and I couldn’t be happier.
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July 2023 by Rebecca Crouch
Payton was our salesman, he was amazing. So intelligent about all the features and accessories on all their makes and models. Let's us going and explore at our own pace. Everyone was super friendly, never pushy about anything. Jay the finance manager was so great. Got us in and out in no time. He didn't pressure us to buy anything more than what we wanted. I would highly recommend buying a vehicle from here to anyone.
